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Senior Specialty Pharma Rep Resume
Administrative and Office Specialist II Resume
Dennis
US-Michigan-Detroit
10+ yrs
Investigator / Background Researcher
Internal Investigations, Private Investigations, Loss Prevention.
on premises
•Complete all incidents and investigation reports, paperwork related to audits and other shortage control programs
•Conduct internal theft investigations
•Tour building, check doors to ensure properly secured and alarmed
•Apprehend Shop-lifters with Supervision of Managers
State of Michigan SIU Investigations with over14years of investigative research experience. Over 24,000 hours of Worker Compensation surveillance experience. Current State of Michigan licensed investigator skilled in conducting criminal and civil surveillance and investigations using interviewing techniques and evidence gathering to development of a case from inception through judicial disposition. Daily experience with interviewing, screening and developing background profile information for evaluation. Former Law enforcement officer with 20 years management sales and marketing experience.
HUMAN RELATIONS AND COMMUNICATIONS SKILLS:
*Able to communicate verbally and in writing in clear and concise manner.
*Attentive listener, able to reflect on experience and identify challenges and effectively develop solutions.
*Interview skills developed via career related experiences.
*Establish rapport quickly
*Experienced in resolute decisive action in crisis and non-crisis situations.
SKILLS:
Perform investigations of alleged fraud, misconduct, and/or violations of policy at the direction of management; develop investigation strategies; and identify and develop sources of information relative to the subject of the investigation.
Conduct effective informational and interrogatory interviews; evaluate systems of internal control and related procedures; and recommend corrections/enhancements to control deficiencies noted during investigations.
Maintain effective communications with individuals at all levels of the organization, including senior management; ensure confidentiality of sensitive information is maintained; and conduct meetings with field investigators as appropriate.
Communicate findings and project status to appropriate unit personnel and management and address unusual and difficult problems; assist staff in difficult situations including resolving conflicts.
PC literate, word, web page design, development and publishing public relations, labor relations, public speaking management, investigative research, interviewing techniques, surveillance, report compilation, marketing and sales.
•Computer experience includes: Microsoft Office Professional 2000,Windows XP, Windows Vista.
•Team Player/Prompt/Communication skills
EDUCATION:
Oakland Community College (Associated, Applied Science), Oakland Police Academy (Basic and Advanced Law Enforcement Training Council, State of Michigan certificate), University of Michigan (Command Officers training certificate), Firearms specialty training.
a) Criminal Justice
b) MLEO Certification
c} Labor relations
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