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Joanne
US-Florida-Orlando
1-3 yrs
Administrative Assistant
Part time administrative, clerical, data processing support.
lando, FL - License #SL403933
EMPLOYMENT
7/03-Present Administrative Assistant/ Title Clerk, Manheim Orlando (formerly Florida Auto Auction of Orlando)
Presently serve as Administrative Assistant to Manager of Community Relations Department. Originally hired to prepare titles for vehicles sold at the auction and still write titles when called upon and on 2nd Tuesdays, the largest sale day of the month. My position is a most rewarding experience as I not only perform administrative duties, but also serve as the hands for my Manager who has Cerebral Palsy and is wheelchair bound. My Manager, as the Department head, serves as the liaison between the Company and the Community (West Orange County) which spreads into the local businesses, schools, hospitals, charity events, sporting events, political events, etc, all of which involves interaction from our Department.
11/02-7/03 Deco, Office Team, Kelley Services, Account Temps,
Have worked for temp agencies on temporary assignments for various periods of time from one day to several weeks in various positions from front desk reception and customer service for an architectural firm, bank, mortgage company, accounts payable for a nursery, estimating department for a builder developer of multi-million dollar homes and roll playing for the HR department of a local hospital.
5/02-11-02 Agency Secretary, American Pioneer Title Ins. Co.
Responsible for maintaining agency files that involved precise record keeping for licensing of each of the agencies representing the Company, as well as the individual Agents’ personal licenses which were necessary to legally solicit business in the various States of our Country. Kept up with individual updates for each of the States licensing statutes as well as with whatever Multi-State Amendments were necessary. I provided clerical support, for agency representatives and service representatives throughout the Country. Monitored for notifications to agencies for the keeping of current Errors & Omissions, Fidelity, and Surety policies, as well as providing up-to-date Financial Statements for the files.
10/00-5/02 Administrative Assistant, First Horizon Home Loans
Responsibilities included 20 incoming lines. Responsibilities included reception, human resource records for all branch employees, preparation of branch A/P to be sent to corporate headquarters for payment, preparation of payroll for branch, ordering of all branch office supplies, branch customer service, daily branch records and daily report. The company Intranet was used extensively for most communication throughout regional and corporate headquarters. Had authorization for the signing checks Responsible for all company checks issued for the closing of loans and responsible for branch deposits and reports.
Joanne Stetter (resume of) -2-
3/00-10/2000 Sales Assistant, The Villages of Sumter Co.
I assisted a two-person sales partnership, within the sales department, with meeting and greeting prospective buyers, and soliciting prospects to visit for the sole purpose of purchasing. I was responsible for the arrangement of travel, lodging, car rental, entertainment, and recreation for prospective buyers, and kept up with prospect follow-up. Kept charts following each buyer through each stage of the transaction from first visit to purchase, construction, home decorating choices, new home walk-through, to the final day of closing. Assisted with every aspect of need that each buyer had which varied widely from buyer to buyer.
10/-94 -3/2000 Administrative Assistant, Fracassi and Associates, CPA
Responsible for reception, incoming and out going calls, correspondence, transcription, daily mail, data entry preparation, data entry for monthly financial statements, payroll, filing,copying, collating and assembling of quarterly and annual taxes; annual business and personal tax returns.
10/93-10/94 Administrative and Meeting Planning Assistant - Florida Lumber & Bldg. Materials Assn.
Assisted in-house Meeting Planer with the Annual Expos, with planning and coordination of sales of exhibit space, coordinated events, held during exhibition, for seminars, speakers, and travel. Computer designed Expo programs, tickets, brochures and other literature used in conjunction with Expo. Performed mass mailings monthly, tracked memberships and coordinated industry events.
1988-1993 Receptionist and Administrative Assistant-Bradford & Fletcher, Attorneys
Responsible for greeting clients and guests, answering all incoming calls, making out-going calls as requested, opening and disbursing all incoming mail, preparing all outgoing mail, updating law library books as needed, correspondence, etc.
1983-1988 Sales Associate – The Babcock Company (Division of Weyerhaeuser)
Conducted on-site sales ranging from mid $70’s to upper $180,000’s (base prices). During this period of time interest rates climbed to 18%APR, which necessitated innovative financing plans. Product ranged from Villas, Townhomes, Condominiums, and “Upscale” homes which were built and sold in Babcock communities in Orlando, Altamonte Springs, Oviedo, Sanford and Apopka.
Skills
Computer literate, multi-task and detail oriented. Self motivated and organized. Have good oral, written and communication skills. Communicate well with people of all walks of life. Work well in a solitary environment if necessary.
Interests
Enjoy using my computer, correspondence, communication, creating and designing cards, photography, the Internet, keeping up with friends and family members. I also enjoy bicycle riding, boating, golf, puttering around my home and activities with friends.
Volunteer: Winter Springs, FL Senior Center
I instructed seniors to learn typing and to use the computer from very basics of word processing, Internet access, e-mail and surfing the web.
Seminole Community College
Instructors Assistant - computer classes.
* Keypunch
** Medical Transcription
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