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Business Development Mgr. Resume
Donell
US
10+ yrs
Yes
No
Senior project manager
I would like to go to work for a company that I could grow with.
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• Turned around home construction project for Levitt, avoiding potential contract violations and refunds
• Boosted customer satisfaction scores from 55% to 91% for Park Square Homes
• Maintained consistent 95%+ safety rating at Levitt
• Led Carpenter Contractors division from $750K money loser to $1.5M in annual profits
Key Skills: Analyze situations rapidly and perform against tight deadlines. Logical, resourceful problem solver with a proven record of success. Highly competitive, well respected and decisive. Strong verbal communicator. Recognized expert in my area who relates easily to people to all levels. High energy and enthusiasm.
BS, Accounting, Western Kentucky University. Florida Contractor’s and Mobile Home Set Up Licenses
SELECTED ACCOMPLISHMENTS
Turned around home construction project for Levitt, avoiding potential contract violations and refunds. Recruited for leadership position to get 255 unit development back on track. Construction was behind schedule and half of the units had not passed frame inspection. Trained superintendents on proactive ways to schedule work and ensure subcontractor performance. Closed all units within six months, doubling rate of delivery.
Boosted customer satisfaction scores from 55% to 91% for Park Square Homes. Accepted project manager position with home builder. Product quality was low and customer satisfaction scores were well below the 84% industry average. Set new, high performance standards. Gained management authority to fire subcontractors for unsatisfactory performance. Reversed low satisfaction scores, exceeding industry averages within a year.
Maintained consistent 95%+ safety rating at Levitt. Workplace safety was a professional commitment focused on throughout my career. Completed OSHA certification course. Devoted significant training and management oversight to safety assurance. Maintained a 95%+ safety score at all times within company safety program.
Led Carpenter Contractors division from $750K money loser to $1.5M in annual profits. Took over top management position at 110 employee construction firm that was struggling with soft sales and net losses. Cultivated client relationships, grew sales and led operating process improvements leading to financial turnaround.
CAREER HISTORY
Senior Project Manager, Levitt & Sons, 2006 to 2007. Recruited to turn around faltering $45M construction project for home builder. Doubled delivery of homes from an average of 18 per month to 38. Attained all permits. Managed subcontractor performance, ensuring high safety and customer satisfaction standards were met. Trained and developed 20 person team. Directed the closing of all homes and two clubhouses within budget.
Project Manager, Park Square Homes, 2004 to 2006. Managed multiple housing construction projects from start to finish for $50M+ home builder. Completed up to 300 homes per year. Reviewed blueprints. Dramatically improved construction quality standards and customer satisfaction scores. Selected subcontractors and scheduled work for crew of 15. Managed project budgets and controlled costs.
Construction Manager, One-Call Setup, 1999 to 2004. Managed all aspects of $2M modular home and mobile home business, leading a staff of 10 employees. Estimated project costs and prepared bids. Closed sales and oversaw construction, including permitting, budgeting and cost control.
Previous: Finance Officer, Hill Oldsmobile Nissan; Superintendent, R&R Construction; General Manager, Tampa division, Carpenter Contractors of America.
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