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Administrative Assistant/Office Tech Support Resume


Contact Candidate


Name:

Eric

Location:

US-Georgia-Atlanta South

Experience:

5-10 yrs

Most Recent Job Title:

Administrative Assistant/Office Tech Support

Objective:

My Objective is to be hired as a Help Desk Specialist with a local firm.

Resume Text:

.....Begin Resume Preview.....




High school Diploma/GED

________________________________________________________________



PROFESSIONAL EXPERIENCE





Morehouse School of Medicine Prevention Research Center (PRC)

8/03 to present



Administrative Assistant/Office Support Technician



Troubleshoots and resolves hardware, software, and network connectivity issues with desktop computers, laptop computers, PDA’s (Palm and Windows Mobile), printers, Phones, and network.



Trains office staff in the use of software,

hardware, and technology based organizational tools.



Provides administrative support to executive

director, senior management, and office staff.







E. Dennis

4/03 to 8/03



Independent Consultant



Performed Document management services including scanning/copying,editing, printing.



Created Graphic designs and provided

printing services, including business cards, flyers, and brochures.



Performed technical services including PC repair,

maintenance and sales, server repair, software

installation, and wireless network installation (802.11b WiFi), maintenance, security, and service.







Morehouse School of Medicine

3/03 to 4/03



Consultant



Performed contracted general office services to support senior management and staff of the Morehouse School of Medicine Psychiatry Department- Cork Institute, from 9AM to 5PM Monday through Friday.



Performed general office services including data

processing/data entry, document management (editing, scanning, copying, and printing), document filing, communications ( phone e-mail, fax), and contact database design and creation in MS Access.







Morehouse School of Medicine

4/02 to 2/03



Consultant



Performed contracted services for the Mission Based Budget Project of the Morehouse School of Medicine Dean's Office. Designed spreadsheet format for the project.



Performed Data Processing/Data entry in Excel spreadsheet for financial reports of the

Clinical and Basic Sciences Departments of Morehouse School of Medicine.

_________________________________________________________________





Intracorp/Cigna Healthcare

9/98 to 4/02



Network Support Analyst- Local/Remote Helpdesk



Performed Help Desk Support in a fast paced call center environment. Supported, repaired, and maintained desktop computers that utilized Windows NT Workstation, Windows 2000 Professional, and Mac OS Operating Systems.



Supported Local area network (LAN), including the

troubleshooting and resolution of report

printing, as well as local and remote computer connectivity.



Provided outstanding customer service utilizing exceptional interpersonal skills and a positive attitude, in combination with technical knowledge and the ability to work well under pressure.


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