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Administrative Assistant Resume
Administrative Assistant Resume
Admin. Support/Acct Mgr Resume
Eric
US-Georgia-Atlanta South
5-10 yrs
Administrative Assistant/Office Tech Support
My Objective is to be hired as a Help Desk Specialist with a local firm.
High school Diploma/GED
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PROFESSIONAL EXPERIENCE
Morehouse School of Medicine Prevention Research Center (PRC)
8/03 to present
Administrative Assistant/Office Support Technician
Troubleshoots and resolves hardware, software, and network connectivity issues with desktop computers, laptop computers, PDA’s (Palm and Windows Mobile), printers, Phones, and network.
Trains office staff in the use of software,
hardware, and technology based organizational tools.
Provides administrative support to executive
director, senior management, and office staff.
E. Dennis
4/03 to 8/03
Independent Consultant
Performed Document management services including scanning/copying,editing, printing.
Created Graphic designs and provided
printing services, including business cards, flyers, and brochures.
Performed technical services including PC repair,
maintenance and sales, server repair, software
installation, and wireless network installation (802.11b WiFi), maintenance, security, and service.
Morehouse School of Medicine
3/03 to 4/03
Consultant
Performed contracted general office services to support senior management and staff of the Morehouse School of Medicine Psychiatry Department- Cork Institute, from 9AM to 5PM Monday through Friday.
Performed general office services including data
processing/data entry, document management (editing, scanning, copying, and printing), document filing, communications ( phone e-mail, fax), and contact database design and creation in MS Access.
Morehouse School of Medicine
4/02 to 2/03
Consultant
Performed contracted services for the Mission Based Budget Project of the Morehouse School of Medicine Dean's Office. Designed spreadsheet format for the project.
Performed Data Processing/Data entry in Excel spreadsheet for financial reports of the
Clinical and Basic Sciences Departments of Morehouse School of Medicine.
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Intracorp/Cigna Healthcare
9/98 to 4/02
Network Support Analyst- Local/Remote Helpdesk
Performed Help Desk Support in a fast paced call center environment. Supported, repaired, and maintained desktop computers that utilized Windows NT Workstation, Windows 2000 Professional, and Mac OS Operating Systems.
Supported Local area network (LAN), including the
troubleshooting and resolution of report
printing, as well as local and remote computer connectivity.
Provided outstanding customer service utilizing exceptional interpersonal skills and a positive attitude, in combination with technical knowledge and the ability to work well under pressure.
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