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Bridgette
US-Florida
5-10 yrs
No
Yes
WIA Career Manager
To obtain a long-term employment position with the opportunity for advancement and to make use of my skills to serve the community better.
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sistance to customer.
REA/OPS
7/2006 - 10/2006 Employment Connections Live Oak, FL
Greet customer, Answered phones, direct customers to the proper dept, Answer general questions that the customer may have about our One-Stop Services. Provide assessment for selected individuals per the State that are on Unemployment, Help customers perform job searches, Help with resume writing and interviewing skills. Refer qualified applicants to jobs. Review employment application and job orders to match applicants with job requirement using OSMIS, Input job orders, Corresponding with supervisor via MS Outlook, Use MS Excel to keep track of customer that came in for appointments.
Counter Attendent
2/2006 - 7/2006 Lottie\\\\\\\'s Laundry Live Oak, FL
Receive, examine, and tag articles to be altered, cleaned, stored, or repaired. Keep records of transactions, and of the number of customers entering an establishment. Answer telephones to provide information. Take customers\\\\\\\' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders. Compute charges for merchandise or services and receive payments. Prepare merchandise for display, or for purchase or rental. Sorts and counts articles removed from dryer and folds, wraps, or hangs items for airing out, pickup, or delivery. Receives and marks articles for laundry or dry cleaning with identifying code number or name, using hand or machine marker.
Sales/Customer Service Escalations Coordinator
5/2003 - 1/2006 Clientlogic Lake City, FL
Provided sale information as in what computer will best fit the customer needs for the present and the future, Advise customer of the different payment options, Explain the difference between each model of computer to customer, Help business customer settle disputes over finance charges on their business accounts, Received disputes via MS Outlook, Answered phones and transferred to calls to the appropriate depts., Explain the different types of available financing options, Answer any and all others questions that a client may have,responsible to note accounts if money was waived from accounts.
Customer Service Manager
5/1999 - 5/2003 FoodLion Gainesville, FL
Resolves complaints and answers questions of customers regarding services and procedures,Observes and evaluates workers\\\\\\\' performance, Issues instructions and assigns duties to workers, Trains and instructs employees, Hires and discharges workers, Plans, prepares, and devises work schedules, according to workloads,Answer telephones, direct calls and take messages, Cash checks for customers,Receive payment by cash, check, credit cards, vouchers, or debit.
Lead Sales Associate
8/1995 - 5/1999 Handy Way#777 Pomona Park, FL
Greet customers.Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Compute sales prices, total purchases and receive and process cash or credit payment. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.Answer questions regarding the store and its merchandise.Plan and prepare work schedules, and assign employees to specific duties. Inventory stock, and reorder when inventories drop to specified levels.
Education History
05/1995 Crescent City Jr-Sr High School
High School Diploma
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