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CSR Resume


Contact Candidate


Name:

Diana

Location:

US-Florida-Tampa

Experience:

5-10 yrs

Most Recent Job Title:

CSR

Objective:

Currently enrolled full time in College for a degree in Criminal Justice,And working full time...Looking to break into Criminal Justice area of work ...

Resume Text:

.....Begin Resume Preview.....


C Call Center 02/2006 to 08/09/06

Customer Relations Manager



Tampa, Florida



1-813-635-4010





Creates Files for GMC and work with Customer from beginning until a resolution is found.

Negotiate With Customers and Dealers (GMC) ,

Assist Customers with problems,

Listen to customers attentively,

Demonstrate empathy.

Interface with customers via inbound or outbound calls

or the Internet.Provide info to Customer using

Webknowledge , GMVIS, Siebel





DELTA AIRLINES (01/2005to 12/2005)



Sales Reservationists Tampa, Florida



1-813-286-5090



Answering Phones, Making Reservations,

Taking Payments, Reissue Ticket, Rerouting Passengers

Delta direct checking in Passenger and Luggage

Working with Passengers who are using Sky miles to pay for tickets







Century 21 Alliance Realty (02/2004 To 07/2004)



Real Estate Agent Spring Hill, Florida



1-352-683-6901





Listing and Selling of Properties

Market Analysis Market Analysis

Filling out Contracts, Closings









Galaxy Realty (08/2003 to 02/2004)



Real Estate Agent



Spring Hill, Florida

1-352-666-5512



Setting Appointments

Listing and Selling Properties

Filling out Contracts,

Closings,

Setting Appointments







20th Century Realty (05/2003 to 08/2003)



Real Estate Agent



Spring Hill, Florida

1-352-683-0080



Market Analysis

Filling out Contracts

Closings

Setting Appointments

Listing and Selling Properties









Lowe’s (01/2002 To01/2003)



Head Cashier



Spring Hill, Florida

1-352-592-0176



Supervising Cashiers and Loaders

Customer Service Desk

Return Desk

Schedules of Cashiers breaks

Handling of Money







Goodwill (08/2001 To 01/2002)



Cashier

Spring Hill, Florida

1-352-596-1712

Helping Customers, Cashier

Load and Unload the Truck





Food city (08/0998 To 06/1999)



Customer Service Manager

1-757-442-2099



Hiring of Cashiers

Open and Closing the Store

Money Room/Deposits

Scheduling of Cashiers









Education



IgmhHigh SchoolMannheimGermany(1978 To 1983)Graduated



WaldhofVocationalMannheimGermany(1983 To 1984) Graduated



KssTradeStuttgartGermany(1984 To 1987) Graduated



Academy of Computers Willingboro New Jersey USA(1991 To 1991) Graduated



Florida Medical Prep Largo Florida Graduated as CNA



Webster College Holiday Fl still there majoring Criminal Justice









References:



Theresa Piechowicz Spring Hill Florida Friend 352-684-0918

Sherry Loving Spring Hill Florida Friend 352-683-5285

Sherry Hexamer Spring Hill Florida Friend 352-688-9209






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