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AT&T Technical Support Representative Resume
Diana
US-Florida-Tampa
5-10 yrs
No
No
CSR
Currently enrolled full time in College for a degree in Criminal Justice,And working full time...Looking to break into Criminal Justice area of work ...
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-597-5135
Assist Customers, Cashiering,
Fitting Room, Processing of Merchandise
Florida Medical Prep
1-29-2007-2-20-2007 Graduated as CNA
On 2-20-2007
727-548-7737
CONVERGY /GMC Call Center 02/2006 to 08/09/06
Customer Relations Manager
Tampa, Florida
1-813-635-4010
Creates Files for GMC and work with Customer from beginning until a resolution is found.
Negotiate With Customers and Dealers (GMC) ,
Assist Customers with problems,
Listen to customers attentively,
Demonstrate empathy.
Interface with customers via inbound or outbound calls
or the Internet.Provide info to Customer using
Webknowledge , GMVIS, Siebel
DELTA AIRLINES (01/2005to 12/2005)
Sales Reservationists Tampa, Florida
1-813-286-5090
Answering Phones, Making Reservations,
Taking Payments, Reissue Ticket, Rerouting Passengers
Delta direct checking in Passenger and Luggage
Working with Passengers who are using Sky miles to pay for tickets
Century 21 Alliance Realty (02/2004 To 07/2004)
Real Estate Agent Spring Hill, Florida
1-352-683-6901
Listing and Selling of Properties
Market Analysis Market Analysis
Filling out Contracts, Closings
Galaxy Realty (08/2003 to 02/2004)
Real Estate Agent
Spring Hill, Florida
1-352-666-5512
Setting Appointments
Listing and Selling Properties
Filling out Contracts,
Closings,
Setting Appointments
20th Century Realty (05/2003 to 08/2003)
Real Estate Agent
Spring Hill, Florida
1-352-683-0080
Market Analysis
Filling out Contracts
Closings
Setting Appointments
Listing and Selling Properties
Lowe’s (01/2002 To01/2003)
Head Cashier
Spring Hill, Florida
1-352-592-0176
Supervising Cashiers and Loaders
Customer Service Desk
Return Desk
Schedules of Cashiers breaks
Handling of Money
Goodwill (08/2001 To 01/2002)
Cashier
Spring Hill, Florida
1-352-596-1712
Helping Customers, Cashier
Load and Unload the Truck
Food city (08/0998 To 06/1999)
Customer Service Manager
1-757-442-2099
Hiring of Cashiers
Open and Closing the Store
Money Room/Deposits
Scheduling of Cashiers
Education
IgmhHigh SchoolMannheimGermany(1978 To 1983)Graduated
WaldhofVocationalMannheimGermany(1983 To 1984) Graduated
KssTradeStuttgartGermany(1984 To 1987) Graduated
Academy of Computers Willingboro New Jersey USA(1991 To 1991) Graduated
Florida Medical Prep Largo Florida Graduated as CNA
Webster College Holiday Fl still there majoring Criminal Justice
References:
Theresa Piechowicz Spring Hill Florida Friend 352-684-0918
Sherry Loving Spring Hill Florida Friend 352-683-5285
Sherry Hexamer Spring Hill Florida Friend 352-688-9209
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