Sales Resumes in US-Ohio-Cleveland: M. Alyce

Sales Resume

Contact Candidate

Name:

M. Alyce

Location:

US-Ohio-Cleveland

Experience:

5-10 yrs

Willing to Relocate:

Willing to Travel:

Yes

Most Recent Job Title:

Sales

Personal Website:

Objective:

My objective is to find a telecommute job where I can utilize my sales and customer service background. I am also a good typist, averaging 65wpm and have a degree in Journalism.

Resume Text:

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and raising a family.

EXPERIENCE

AT&T Yellow Pages Telephone Account Executive – 2004 - Present
Responsible for telephone sales; upselling print and internet yellow page advertising, cold calling to sell new advertising. Customer service, organizational skills, multi-tasking, customer meetings, meet and exceed objectives provided by the company. Exceeded yearly internet sales objectives by 60%.

2007 Numbers – Cleveland Directory ITA 15.5%. Renewed 81.3% and wrote a positive 1.85 Net. Third highest ITA (Increase To Advertising) writer in Cleveland, ranking 5th overall. Northeast Ohio Business To Business Directory - ranked #1 Cleveland rep with a positive 7.4 net. Combined 2.4 net. Ranked #3 rep in Telephone Sales with 15.6 ITA.

Sales and Customer Service Experience – Ohio Department of Jobs and Family Services – 2000 – 2002. BJ’s Wholesale Club – 2000 Jani-King of Cleveland – 1998 Kirby Co. – 1995 – 1998 Dial America – 2003-2004 Miracle Ear 2004

Responsible for cold calling for membership sales business-to-business.
Toured, measured and assessed office, commerecial and industrial buildings, prepared and submitted quotes and sold janitorial services.
Excelled at upselling – Won every departmental promotion for three years.
Resolved customer complaints, provided technical assistance.
Wrote for company magazine.
Responsible for knowledge of state laws; initiated applications for Unemployment Insurance.
Telemarketing fundraising for MADD. Consistently exceeded hours worked and sales goals.
Responsible for presenting hearing tests, selling, creating ear impressions, fitting and maintaining hearing aids.
Management of Staff, order supplies, sales prospecting, training and advertising.

Teletech@home Agent – Oct. 2007 – Present

Concierge – Responsibilities include answering phones and directing calls to correct department in a timely and professional manner.

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