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Pricing/Fulfillment Team Mananger Resume


Contact Candidate


Name:

Nicki

Location:

US-South Carolina-Florence/Myrtle Beach

Experience:

10+ yrs

Most Recent Job Title:

Pricing/Fulfillment Team Mananger

Objective:

To obtain a Management position within a progressive organization where I can utilize my management, training and production experience and that offers challenge, and personal growth.

Willing to relocate to SouthEast or Detroit, MI.

Resume Text:

.....Begin Resume Preview.....


monthly audits for HMDA quality.

•Weekly reporting on errors, distribution and company savings.

•Hired, managed and lead the team from coaching to performance management.

•Development of training manuals.

•Continuous management of SLA’s and corporate/personal goals.



10/1999 - 6/2006:

Fulfillment Team Manager-Washington Mutual

Novi, Michigan

•Managed a team of up to 21 people.

•Front and Back End, day to day operations of

Wholesale lending. (Loan Delivery/Post Closing

including the Reception/Front Office area)

•Doubled as Pricing Manager. (shown above as Team Pricing Manager)

•Handled special projects such as office support for new computer system, performed special training sessions for account representatives on internal operations and relocating office to a new center.

•Performed monthly audits for HMDA quality.

•Trained and implemented new policies and procedures.

•Managed budget for employee promotions, merit increases and bonuses.



Other positions at WAMU:

Underwriter, Senior Loan Coordinator and Loan Coordinator III.



WAMU closed the Novi, MI office and relocated me to Florence, SC in December of 2006.



7/1998 - 9/1999:

Senior Loan Closer- CTX Mortgage Company

Troy, Michigan

•Responsible for assisting management with opening a new closing division within the Midwest region.

•Training of employees for closing department. Functions of closing, funding and post closing.

•Performed closing, funding and post closing along with customer service calls.



4/1996 - 7/1998: Mortgage Specialist-

North American Mortgage Company

Troy, Michigan

•Processing including pricing, condition clearing and closing of residential mortgage loans.

•Communication and interfacing with our mortgage brokers.





EDUCATION:

01/2007 – Present Real Estate School

Michigan MI Real estate License



01/2007 – Present Real Estate School

Michigan Certification: Financing Specialist



10/1999 – 11/2007 WAMU Training Professional

Florence, South Carolina & Novi, Michigan



6/1988 - 12/1999 Baker College.

Coursework Completed in Business Management

Clinton Township, Michigan



6/1988 - 12/1997 Macomb College

Coursework Completed in Business Management

Warren, Michigan





REFERENCES:

1.Colleen Holwig, Government Asst. Mgr, Flagstar Bank, Troy, MI

586-243-2183

Professional

2.Michelle Mikota, Underwriting Supervisor, ABN AMRO, East Lansing, MI

734-261-0471

Professional/Personal

3.Dick Fay, Senior Project Manager, Altman Contractors, Lake Mary, FL

407-947-3407

Personal





COMPUTER LITERACY:

Familiar with most Microsoft applications and Mortgage software.





*Willing to Relocate*


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