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Debra
US-Florida-Tampa
10+ yrs
Operations Manager
Obtain a position that offers a challage and that will allow me to grow. To work with and for those who have the same high work ethics and integrity I strive for at all times. A place that I can spend many years looking forward to going to work.
fectively on all levels.
Computer skills include: Encompass, Genesis, Calix
Word and Excel
EXPERIENCE: BUILDER'S AFFILIATED MORTGAGE SERVICES
Tampa, FL
Operations Manager
July 1997 – January 2007
Responsible for daily operations including but not limited to:
Personal Origination along with training, motivating and overseeing Staff.
Manage pipeline to insure staff met goals and deadlines.
Processing a personal case load of approximately $2,000,000.00 per month.
Liaison to Underwriting and Processing staff to review files
and guidelines for clearing conditions and continual Processor
training.
Facilitated meetings with team members and market partners
once a week to review status of loans and open lines of
communication for our continuing effort to maintain and
improve on our superior customer service.
Review files for quality control to insure company remained
in compliance with all local, state and federal regulations
Wrote and implemented a Policies and Procedures Manual
RESIDENTIAL MORTGAGE COMPANY
Tampa, Fl
Processing Supervisor
February 1992 – July 1997
QUALIFAX MORTGAGE COMPANY
Tampa, FL
Branch Manager/Assistant Vice President
1989 – 1991
Recruited to open and Manage the Tampa Area Branch
for this statewide mortgage company. Responsible for
managing all operations along with personal Origination,
Processing and Underwriting.
AMERICAN HOME MORTGAGE CORP.
Tampa, FL
Branch Manager/Vice President
1984 – 1989
Recruited to open and manage the Tampa Branch. .
Responsible for managing all operations along
with personal Originating Processing and Underwriting.
Branch consistently achieved top loan production.
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