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SR CUSTOMER SUPPORT REP Resume
SR CUSTOMER SUPPORT REP Resume
Darnell
US-New Jersey-Northern
5-10 yrs
Customer Service
To find an internship with in the entertainment industry where I am able to learn about the business
Bridgewater, New Jersey 11/05-09/06
Sales Associate
- Assist customers with product knowledge
- Met and Exceeded daily and monthly sales goals
Wireless Specialist
- Sold cellular phones to customers
- Consumer need based up selling and cross selling
Cashier
- Managed cash register
- Balanced drawer at the end of each shift
- Processed sales, refunds, gift cards, credit card processing
- Sold and processed credit card applications
Best Buy, Towson, Maryland 02/05-06/05
Sales Associate
- Assist customers with product knowledge
- Worked in wireless department selling cell phones and MP3 Players
Apple Computers, Towson, Maryland 11/2004-01/2005
Cashier
- Processed sales, refunds, gift cards, credit card sales
- Assisted sales associates with computer sales
- Assisted customers with product knowledge
MBNA, Hunt Valley, Maryland 11/2003-9/2004
New Account Specialist
- Inform Customers about the benefits of their credit card accounts
- Assisted customers with problem resolution
Against All Odds, Livingston, New Jersey 11/2002-08/2004
Senior Sales Associate
- In charge of managing the store in the absence of the Store Manager
- Group Leader
- Delegated work assignments
- Assigned group projects and teams
- Assisted customers with shopping needs and questions
- Recognized as the top sales person
- Stock Personnel
Education
Essex County College, Newark, NJ
Associate of Science in Business Administration
Course Related to Business Administration
-Accounting I & II Business Communication
-Business Leadership Seminar Economics I&II
-Principle of Marketing
-Principle of Management
-Organizational Behavior
Computer Skills
- Power Point
- Excel
- Microsoft Word
Summary of Qualifications
- Dependable
- Very Flexible
- Learn quickly
- Able to manage time
- Completed Prudential Young Entrepreneur Prog
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