Access Planning Engineer Resumes in US-Oklahoma-Eastern/Tulsa: Sabrina

Access Planning Engineer Resume

Contact Candidate

Name:

Sabrina

Location:

US-Oklahoma-Eastern/Tulsa

Experience:

1-3 yrs

Willing to Relocate:

Willing to Travel:

Yes

Most Recent Job Title:

Access Planning Engineer

Personal Website:

www.myspace.com/sabrinanewton

Objective:

Objective My objective is to obtain a permanent position in a stable company that not only utilizes the current skills I possess but also expands my knowledge base in any industry.

Resume Text:

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Installed: 48 DS-3Ms
Installed DS-1Ms (not for CASI)… Installed: 63 DS-1Ms.
 Responsible for day to day activities Network Voice Access Design and Provisioning. Design of Circuit /slotting in the Inventory Systems.
 Writing ASR’s/Orders to request connectivity to all net providers for service.
 Managed orders with vendors for FOC and DLR receipt.
 Updated all databases with required data sets.
June 2000-January 2002 MCI/WorldCom Tulsa, OK
Network Operations Switch Control Center Technician III -
 Proactive remote maintenance, performance tuning, problem solving and remediation on 70 Nortel DMS switches nationwide. Ensure proper processes followed for incident, problem and change management.
 Process alarms, tickets and emails in a 24/7 operation.
 Monitored, troubleshooting and restoring service to the component comprising the MCI/WorldCom switched network.
 Proactive Network Monitoring of network element alarms and alerts to identify those components/elements that might lead to or lead to network degradation or failure.
 Performed fault isolation and diagnostic assessment function to include determination and execution of corrective actions on real-time basis.
 Interfaced with functional users as well as remote operations centers in both routine and reactive monitoring situations. Executed all reporting functions and data input associated with network management.
 Coordinated with configuration management and implementation entities to ensure optimum dissemination of information and network efficiency.

June 1998-May 2000 MCI/WorldCom Tulsa, OK
Customer Service Tech Support – Local Lucent 5ess/ Nortel DMS switch tech II
 Provided support to MCI WorldCom customers by documenting and performing trouble shooting and triage for T1 level and below to determine cause and correct reported issue.
 Performed diagnostic and remote testing of circuits Worked with customers to resolve feature issues, configuration issues and provided technical support.
 Provided regular repair status updates to customers, take and perform escalations. Worked in a 7x24 operation. Performed basic local translations in both DMS and Lucent 5ESS switches involving building hunt groups, forwarding numbers, suspending service for non pay.
 Coordinated with LEC and MCI WorldCom field technicians to restore service.

Education High School Diploma, On the Job Hands on Training.
References Steve Barton – 918-590-5708 Team Lead Global Voice and Access Planning – Verizon Business
Anna Terry – 918-691-4224 Verizon Business Bellsouth and Ameritech Access Planning Engineer
Lindell Smith – Verizon Business Bell South Regional Access Planning Engineer 918-706-5062
James Latta – Network Operations – CityNet 918-407-6856
John Horan – Verizon Business NOC Manager – 918-590-6109
Kenny Hawkins – SS7 NOC Manager 918-590-5415
Personal : Nehemiah Fischer – Construction – 918-640-8012
Elizabeth Mathews – Global Voice and Access Planning Manager – 918-590-4697 cell 918-853-3258

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