Computer Operations Manager / Disaster Recovery Coordinator Resumes in US-Ohio-Cleveland: Michael

Computer Operations Manager / Disaster Recovery Coordinator Resume

Contact Candidate

Name:

Michael

Location:

US-Ohio-Cleveland

Experience:

10+ yrs

Willing to Relocate:

Willing to Travel:

Yes

Most Recent Job Title:

Computer Operations Manager / Disaster Recovery Coordinator

Personal Website:

Objective:

To find a stable company where my 20 plus years of experience in Computer Operations / Infrastructure will be used to help benefit a fast paced and growing Information Technology Department.

Resume Text:

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ral devices and equipment. WORK EXPERIENCE Cambridge / AonOperations Manager/Disaster Recovery Coordinator/Operations Analyst Oct 1999 – April 2008 · Oversee disaster recovery plans for two data centers utilizing Sungard to maintain up-to-date records and testing schedules. · Participate in all disaster recovery planning and testing. · Oversee the staffing requirements for a 24/7 data center. · Order supplies for computer department and help on yearly budget numbers and staffing requirements. · Manage a computer operations staff of nine. Evaluate staff for semi-annual and annual performance appraisals in addition to various personnel administrative functions. Plan career development. Facilitate appropriate disciplinary steps for production control personnel. · Provide technical expertise and task leadership over production control and operations staff. · Installed and create a complete schedule for all client server applications. Install backup software and created schedule for backups to run. Provide 24 hour coverage for all production functions for the data center. · Develop and implement a disaster recovery plan for the company. Developed a change-management system that would track changes from the start to end for programming cycles and then move them into production. · Create and administer daily, weekly, and monthly computer operation run schedules. Ohio Savings BankOperations Analyst Jan 1999 – Sep 1999 · Created and administered daily, weekly, and monthly computer operation run schedules. Created and participated in all disaster recovery planning and exercises. Provided 24 by 7 on-call support for computer operations. Computer Data Systems, Inc.; Rockville, MarylandProduction Control Supervisor Sep 1996 – Jan 1999 · Scheduler Administrator. Created and administered daily, weekly and monthly schedules for government and commercial clients involving multiple platforms, via Automated Scheduling Facility. · Problem Management Administrator. Documented, analyzed, and completed resolution cycles including JCL debugging and modification for Batch and CICS programs. · Client Support Coordinator. Provided communication with internal/external clients regarding daily processing requirements, system maintenance issues (i.e. upgrades, outages etc.) and client representation in weekly user support meeting. · Production Control Quality Assurance Facilitator. Coordinated and validated the control, organization and identification of Production Control functionality from testing phase to production-ready phase of program life cycles. Established quality checkpoints and daily activity logs for each client supported by production control group. · Personnel Management. Coordinated staffing requirements for 24/7 production operations. Evaluated staff for semi-annual and annual performance appraisals in addition to various personnel administrative functions. Responsible for career development and disciplinary steps for production control personnel. Provided technical expertise and task leadership over production control staff. Cleveland Cliffs, Inc.; Cleveland, OhioSenior Computer Operations Jun 1988 – Sep 1996 · Responsible for scheduling and execution of all batch processing on multiple operating systems and mainframes. Coordinated resolution of operational problems. Trained operations personnel and maintained all operational documentation. Responsible for inventory and acquisition of computer supplies from vendors. Coordinated the successful relocation of all VSE applications from the Minnesota data center to the Cleveland data center. FabriCenters of America; Hudson, OhioCommunications Coordinator Jul 1987 – Sep 1987 · Tested modems for functionality and productivity; strapped modems to ensure they met company requirements and handled point-of-sale polling to capture store sales information. Cook United Incorporated; Maple Hts., OhioSystems Coordinator Jun 1981 – Apr 1987 · Integrated systems and programming projects with computer operations; supported programming department with operations information and scheduling. Supervised personnel and scheduled production jobs; interacted with end users and department heads to determine problems and solutions; set up and scheduled the execution of the replenishment system. Distributed invoices, purchase orders, statements, checks, and special warehouse system reports. EDUCATION Cuyahoga Community College - Cleveland, Ohio Major: Computer Science (ongoing) References available upon request.

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