Team Manager Resumes in US-Michigan-Detroit: Nicki

Team Manager Resume

Contact Candidate

Name:

Nicki

Location:

US-Michigan-Detroit

Experience:

10+ yrs

Most Recent Job Title:

Team Manager

Objective:

To obtain a Management position within a progressive organization where I can utilize my management, training and production experience and that offers challenge, and personal growth.

Resume Text:

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ting on errors, distribution and company savings.

•Hired, managed and lead the team from coaching to performance management.

•Development of training manuals.

•Continuous management of SLA’s and corporate/personal goals.

•Involvement with continual UAT environments.

10/1999 - 6/2006:

Fulfillment Team Manager-Washington Mutual

Novi, Michigan

•Managed a team of up to 21 people.

•Front and Back End, day to day operations of

Wholesale lending. (Loan Delivery/Post Closing

including the Reception/Front Office area)

•Doubled as Pricing Manager. (shown above as Team Pricing Manager)

•Handled special projects such as office support for new computer system, performed special training sessions for account representatives on internal operations and relocating office to a new center.

•Performed monthly audits for HMDA quality.

•Trained and implemented new policies and procedures.

•Managed budget for employee promotions, merit increases and bonuses.

•Continuous management of SLA’s and corporate goals.

•Development of training manuals.

•Involvement with continual UAT environments.

•Handling of confidential information.

WAMU closed the Novi, MI office and relocated me to Florence, SC in December of 2006. Now closing Wholesale division in Florence, SC.

7/1998 - 9/1999:

Senior Loan Closer- CTX Mortgage Company

Troy, Michigan

•Responsible for assisting management with opening a new closing division within the Midwest region.

•Training of employees for closing department. Functions of closing, funding and post closing.

•Performed closing, funding and post closing along with customer service calls.

EDUCATION:

01/2008 – Present Real Estate School

Michigan MI Real estate License

01/2008 – Present Real Estate School

Michigan Certification: Financing Specialist

10/1999 – 11/2007 WAMU Training Professional

Florence, South Carolina & Novi, Michigan

6/1988 - 12/1999 Baker College.

Coursework Completed in Business Management

Clinton Township, Michigan

6/1988 - 12/1997 Macomb College

Coursework Completed in Business Management

Warren, Michigan

REFERENCES:

1.Colleen Holwig, Government Asst. Mgr, Flagstar Bank, Troy, MI

586-243-2183 (Professional)

2.Michelle Daniels, Underwriting, Citigroup, East Lansing, MI

734-261-0471 (Professional/Personal)

3.Dick Fay, Senior Project Manager, Altman Contractors, Lake Mary, FL

407-947-3407 (Personal)

ADDITIONAL SKILLS

•Scheduling of travel arrangements.

•Drafts and edits emails, reports and correspondence along with handling and screening of all incoming calls.

•Create, update, and maintain files and records.

•Ability to work independently with excellent multitasking ability.

•Familiar with most Microsoft applications (i.e. Microsoft Office), Outlook, and Internet.

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