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Christina
US
1-3 yrs
No
No
Human Resource
http://christinascott.fourpointconsultants.com
Christina Scott
842 West Sunset Blvd.
Hayward, CA 95348
Ph. 510-258-3652
Email: Golden_nna@yahoo.com
Date:
To:
Company:
City: State:
Dear Employer,
I am currently seeking a position working from home performing customer service type duties. If you are interested in my qualifications, and a position becomes available that can be filled by someone with my skills, please contact me at the address, phone number, or e-mail address above.
I have a home office equipped with a Dell Dimension 3000 computer, Dell 948 All-In-One printer with scanner, copier, fax, photo printing, and an assortment of computer software (Microsoft Word, Excel, Word Perfect). I also have a high speed internet connection. (DSL)
I have worked with a Credit Regional Office in Data Entry/Customer Service and Data Service Co. where I kept financial records and correspondence with Dept. Staff and Customers. Because of this experience, I can make a direct and immediate contribution to your company. I have enclosed a copy of my resume, which details by qualifications and suggest how I might be of service to your company.
The ability to be consistent and dedicated is probably one of the hardest traits to find when hiring someone, especially when looking for an individual that is capable of working out of their home. I feel that, even though a person has chosen this path, working in your own office is just the same as working outside of the home. It is a job and deserves the same respect, loyalty, attention, devotion, tenacity, drive, determination and dedication; Even more so, because there is not a supervisor there, to make sure the job is done.
I am task-oriented and responsible, while enjoying what I do. I am analytical and take pride in the field that I have chosen to work in. I am unafraid of challenges or deadlines and I welcome the opportunity to exercise my skills. I enjoy working with others, but can also work with minimal supervision, but welcome the support. Even through I have worked in a few different areas, I enter into a new situation with the intention of learning new ideas, different ways of doing things and staying with a business for as long as I am needed.
Working from home enables me to focus on my job duties in the productive atmosphere of my home office while at the same time cutting down on my travel and costs. If my skills would be considered an asset to your company I would be interested in communicating with you further about possible employment.
Thank you for your time and consideration,
Sincerely yours,
Christina A. Scott
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ect, CT DataTrac.
· A team player, acknowledged as “Total Quality Customer Service Professional.”
· Develop plan, conduct audits and variance analyses, filings, maintain/update accurate inventories.
Synopsis of Achievements
· Increased customer retention by 19%, from 72% to 91%.
· Reactivated 9 key accounts ($253k/year), utilizing persuasion/mediation skills.
· Proactive planning led to notable increase in morale in all departments.
· Created customer satisfaction survey, drastically reducing portential problems.
Education:
1/96 – 12/97 Hayward Adult School Hayward, CA
Communications and Public Relations
IBM PS/2/WordPerfect 5.0
Macintosh Plus/Microsoft Word
MS Excel/WordPerfect Office 12
Administrative Medical Assistant
Skills
· Excellent Organizational Skills
· Knowledge in a variety of software applications, MS Word, MS Excel, WordPerfect Office 12, Imaging Professional, various internet applications, etc.
· High level of energy and enthusiasm from the first call of the day to the last
· Able to dial by touch
· Telephone Answering, 12-Line System
· Skilled in the operation of personal computers running Windows operating systems
· Responsible for high volume data entry on new accounts
· 10-Key Calculator
· Data Processing (use of various software programs to keep track of information)
· Proficient in the use of PC compatible computer, email and internet
Employment
History:
5/07 – 03/18/08 The Round Table Group Inc. Chicago, IL
Telecommuting data entry on assignments
10/07 – present ASI Healthcare Inc. Overland Park, KS
Human Resource
1/06 – present www.workathomecareers.com New York, NY
Posting work at home jobs
1/06 – 3/07 TDEC International Oakland, MD
Input data coding
2/02 – 12/06 Wild World Importers Newport, RI
Customer Service
1/00 – 2/02 JcPenny’s Regional Credit Office Fremont, CA
Data entry on new accounts/Customer Service
10/97 – 9/99 DataCorp Services Hayward, CA
Data Entry/Customer Service
1/96 – 9/97 Axon Data Services Hayward, CA
Data entry on new accounts/Customer Service
References: Available upon request.
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