Supervisor Training / Call Center Resumes in US: Diane

Supervisor Training / Call Center Resume

Contact Candidate

Name:

Diane

Location:

Experience:

10+ yrs

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Supervisor Training / Call Center

Personal Website:

Objective:

Working from home giving top notch customer service.

Resume Text:

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tead Senior Care
Current Camden Wyoming DE
Duties; Taking care of elderly in their homes. Assisting with personal needs..

Work History
2000 - current Disability

Client Logic Inc. / Catalogue Resources
2000 Dover DE 19904
Processing inbound catalog order, Processing Data Entry order forms,
Answering Customer Service calls
Supervising Associates for a variety of inbound calls
Monitoring / Evaluating associates Customer Service calls
Data Entry training new hires, system training monitoring performance. Customer Service associate training.

Citi Corp Choice Visa
1990 Towson MD 21030
Customer Service, Verifying name, addresses, phone and employment information for visa Credit Card applications.

Service Center Inc. / State Street Bank
1990 Baltimore MD 21207
Received expedited credit card authorization request from various venders and merchants. Contacted processing centers to attain authorizations using Customer Service Skills.

Special Training: Fred Pryor Seminars
Writing Skills, Supervisory Skills Supervisory Training Skills Customer Service Training Quality Customer Service Management Techniques Training The Trainer
References Available upon request

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