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Water Quality Scientist Resume
James
US-Texas-Fort Worth
5-10 yrs
I.T. Administrator
Looking for a position that encompasses my technical, financial and customer service skills all within an I.T. environment.
Let us help you find a job, submit your resume now.
pport system.
Maintained IP telephony. (NEC Aspire Pro)
Performed I.T. audits to ensure compliance. (GLBA and S.O.)
Handled all purchasing and distribution of hardware and software within the bank.
Performed as a paying/receiving teller in the motor bank. Have prior cash experience, balancing vault and ATM as well.
Blockbuster Video CPS Install Project Coordinator | IBM Corporation
2006 - 2007
Assisted technicians by phone when installing CPS units at various Blockbuster retail stores.
Acting liaison between the Blockbuster helpdesk and technicians.
Performed hardware and software support for Blockbuster employees. Have experience using the
Tivoli Manage Now application.
Supervised asset management procedures and handled all transfers of I.T. equipment utilizing Tivoli Asset Management.
Nokia Engagement SP Project Project Coordinator IBM Corporation
2005 2006
Worked directly with customer to ensure objectives were being met and that the project moved in a timely manner.
Supported the IBM technical staff when needed so they could continue to perform their duties efficiently.
Provided technical assistance to end-users transitioning from Windows 2000 to the INOWP XP platform.
Scheduled deployments at various NOKIA sites in the Americas. (14,000+ Users)
Operations Support Administrator | IBM Corporation
1999 2003
Produced weekly departmental business reports and ad hoc reports as requested using SQL.
Trained over two-dozen employees on Query Management Facility
(SQL Software).
Created Notes databases to facilitate achieving departmental objectives.
Resolved department technical issues with Notes servers and PCs.
Performed asset audits to ensure service office was compliant with corporate directives.
AWARDS
WHILE WORKING AT IBM
IBM Bravo Award for Performance
IBM Focus and Change Teams Service Office Award for Corporate Asset Management Improvement
IBM Focus and Change Teams Regional Award for Corporate Asset Management Improvement
WHILE ATTENDING UNIVERSITY OF NORTH TEXAS
Deans List Fall & Spring Semester / 2003 -2004
Rho Epsilon Mu Honor Society 2004
Cum Laude 2004
VOLUNTEERING
IBM E-Mentoring Program
American Red Cross Chisholm Trail Chapter
REFERENCES
Linda Swackhammer Teller Supervisor at First National Bank of Weatherford (817) 598-4900
Teresa Henry Credit Analyst at First National Bank of Weatherford (817) 598-4900
Gary Woodward Service Delivery Executive at IBM (214) 233-3552
Brandi Dillard Service Delivery Manager at IBM (214) 240-9823
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