Claim Service Representative Resumes in US-Michigan-Grand Rapids: Stephen

Claim Service Representative Resume

Contact Candidate

Name:

Stephen

Location:

US-Michigan-Grand Rapids

Experience:

10+ yrs

Most Recent Job Title:

Claim Service Representative

Objective:

Objective: Seeking a position in customer service/support using skills in teamwork, sales, deployment (delivery), training and IT.

10+ years experience in Customer Support, on-site and remote, excellent oral and written communication skills, and file documentation.

Resume Text:

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Casualty Underwriter, Associate in Claims

Computer Skills:

OS/2, WIN9x, NT, 2000, XP, Microsoft Office, PC hardware, LAN cabling, Ethernet Switching, Router Support, Software Installation and support

Work Experience:

MEEMIC Insurance Co. (Auburn Hills, MI) 2004-2007

Field Representative

„h Field customer service and departmental liaison

„h Problem and loss resolution with file documentation

Nationwide Insurance Co. (Columbus, OH) 1993-2003

Senior Technical Platform Specialist

„h Claims IT Consultation and Liaison

„h Project Deployment of IT hardware/software for customer base of 350

„h Onsite and remote customer service problem resolution

„h Call center support and documentation.

Mitchell International, ( San Diego, CA) 1987-1993

Account Manager/District Manager

„h Sales, deployment/support of hardware/software to the insurance industry

„h Increased sales to existing customers 15% annually, on average

„h Promoted to District Manager

„h Assigned to large account support and liaison

Metropolitan P&L Ins. Co., (Warwick, RI) 1982-1987

Property Unit Manager

„h Unit Manager of 25 person staff

„h Experience in staffing, performance evaluation, unit and office budgeting

1973-1982, (Grand Rapids, MI)

Crawford & Co. Ins. Adjusters

Canada Dry - Route Sales & Service

Education:

Chartered Property Casualty Underwriter, Insurance Institute of America, 2001

Associate in Claims, AICPCU 2006

Associate in Automated Management, AICPCU, 1997

Project Management, Nationwide Insurance, 1996

Associate in Risk Management, AICPCU, current

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