Relationship Manager Resumes in US-Arizona: Michelle

Relationship Manager Resume

Contact Candidate

Name:

Michelle

Location:

US-Arizona

Experience:

1-3 yrs

Willing to Relocate:

Yes

Willing to Travel:

Yes

Most Recent Job Title:

Relationship Manager

Personal Website:

Objective:

To be part of a team where I can use my skills and experience to support both superiors and subordinates in achieving company goals.

Resume Text:

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billing before release.
„X Responsible for timely collection of customer billing. Is an essential resource to both internal and external auditors. Accomplishes mutual fund set-ups for existing Plans. Provides Accounting department with all the information needed for recurring ACH transactions or Collection ACHs. Accomplishes IDA funding when necessary.

2/08 ¡V Present Universal Technical Institute, Inc. Glendale, AZ
Consultant ¡V People Services
„X Provide support to the Vice President of People Services and Partnership team members
„X Support the execution of HR strategies and initiatives in the areas of Performance Management, Succession Planning, Organizational Effectiveness, Staffing, Total Rewards, Safety, Employment Practices and People Services Communication
„X Assist with Lominger Interview Architect, GPTW and Competency Modeling Projects

12/07 ¡V 2/08 City of Glendale Glendale, AZ
Billing & Compliance Specialist - Consultant
„X Ensure businesses are in compliance with business license and sales tax requirements and interview business owners
„X Review laws, ordinances, code and policies to verify taxability, classify license types and authorize deduction allowances, educate businesses about licensing requirements and sales tax responsibility, assist customers in completion of forms and reconciliation of records
„X Open and close utility accounts and make payment arrangements with taxpayers and utility customers
„X Conduct canvass of the City, identify sources of information and develop leads to identify all types of business operations
„X Investigate and determine each business¡¦ compliance with privilege sales tax, special regulatory and business, occupational and professional license requirements

2005 ¡V 2007 Bear Stearns Residential Mortgage Scottsdale, AZ
Executive Assistant & Ops/Compliance/IT Coordinator
„X Support Managing Director of Legal and Compliance, CIO & Senior Vice President of Operations
„X Responsible for national facilities management for 9 offices including relocations, space planning, furniture and risk management
„X Prepare accurate and complete cost estimates for all assigned projects
„X Coordinate with management team to determine requirements of proposed jobs and obtain proper state, city and federal licensing
„X Responsible for work plans, scheduling, timelines and deliverables
„X Recruiting for senior management and lower level positions for all offices
„X Assist Chief Executive Officer, Executive Vice President of Production and Deputy Director of Global Security with special projects as assigned
„X Attend to customer complaints and concerns immediately, and facilitate satisfactory resolution
„X Maintenance of Manual Wire Authority, coordination of summons & subpoenas received, daily IT reports and event planning

2004 ¡V 2005 Consultant Newport Beach, CA
Human Resources - Temporary
Clients: Quiksilver, Inc. ¡V 2,500 employees Huntington Beach, CA
Robert Half International ¡V Operations Manager
Jack Nadel, Inc. - Executive Assistant to SVP Irvine, CA
Cendant Mobility ¡V Recruiter Mission Viejo, CA
Bear Stearns Residential Mortgage ¡V Scottsdale, AZ

„X Assist VP & Recruiting Manager, recruiting, new hires, job postings, performance appraisals, audit employee contracts, offer letters, reference checks, terminations, certificates of liability, retail property audit/estimated projections 2005 for D&O renewal, coordinated Workers¡¦ Compensation insurance renewal for fiscal year 2005, training and special projects as assigned, Operations Manager and Recruiter

2003 ¡V 2004 The Johnny Rockets Group, Inc. Aliso Viejo, CA
Consultant ¡V HR/Benefits/Risk Management
„X Employee Relations & unemployment claims for 1,400 employees
„X Benefits Administration, Contract Renewal, Open Enrollment, 401(k)
„X Workers¡¦ Compensation/Safety Training for 43 Corporate Restaurants
„X Recruiting for all Corporate and 96 Franchise locations
„X D.O.L & OSHA Audits, General Liability claims, forms revision

2002 - 2003 Ruby¡¦s Diner ¡V Corporate Newport Beach, CA
HR/Benefits/Risk Manager
„X Negotiated Workers¡¦ Compensation and Benefit contract renewal
„X Conducted Personnel, I-9 and 401(k) Audits & Discrimination Testing
„X Responsible for overseeing the areas of Employment, Benefits Compensation, Recruiting, New Hire Testing/Orientation, Background Checks, HRIS, California Federal/State Compliance, Employee/Labor Relations, FMLA, ADA, OSHA Compliance, Exit Interviews, Ruby Hotline, Policy and Procedure Manual, Workers¡¦ Compensation and Immigration (INS) Compliance and Training for 1,200 employees and 17 Corporate Restaurants
„X Processed all employment verifications, child support orders, wage garnishments and EDD/Disability claims
„X Developed and implemented First-Aid and Safety Program
„X Responsible for all areas of Risk Management including Workers¡¦ Compensation claims/reporting and First-Aid Program
„X Supervisor and Events Coordinator

1999 ¡V 2001 SASCO ¡V Home Office Santa Ana, CA
Office/Personnel Manager & Executive Assistant
„X Responsible for Human Resources including new hires, terminations, benefits, 401(k), COBRA, EDD claims and supervision of employees
„X Executive assistant to Senior Management including CAO, COO, CFO, VP of Investments, Director of IT, Director of Estimating and Facilities Manager. Assisted President with special projects.
„X Responsible for software inventory control and the purchasing of software for the entire organization, consisting of 8 branch offices and Home Office
„X Responsible for setting up and implementing Video Conferences
„X Worked closely with Accounting/Finance Dept. in assisting Corporate Controller with computation of confidential material, including the coordination of all company credit cards and stock certificates

1997 - 1999 Consultant Newport Beach, CA
Executive Assistant
„X Positions supported included: Executive Assistant for Sr. Management, Human Resources, Marketing Assistant, Executive Associate for Finance in M&A and Traffic Coordinator
„X Clients worked for: Tickets.com, PacifiCare Health Systems, Cap Management Systems, Strottman, The Irvine Company, Edison, Enron, Sage, D¡¦Bodinus Interiors, C.H.O.C. and St. Joseph Medical Center

1992 ¡V1996 U.C.I Medical Center Orange, CA
HUSC II ¡V Neonatal Intensive Care Unit
„X Planned daily staffing for Medical Surgical Units
„X Collect, compile and maintain neonatal patient records
„X Maintained neonatal patient database including copying charts

Office Skills: Proficient in Microsoft Office, PowerPoint, Project, Access, Outlook, Publisher, Exchange, Adobe Acrobat & Photoshop, Visio, ADP, PCPW, HR Profile, Report Smith, HR Vantage, Menulink, TeleMagic, Peoplesoft, Oracle, Qube, Axys, IntelliMortgage, CIA, MicroJ, Extensity, Ariba, Lotus Notes, Netscape, Macintosh, FileMaker Pro, ClarisWorks, One-Write Plus, Corel, WordPerfect, and ACT. Detail oriented and proficient in multi-tasking.

Organizations: SHRM, PHR ¡V in progress.

Certifications: CPR and AED

References: Available upon request

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