Administrative Assistant Resumes in US-Oregon-Portland: Roxanne

Administrative Assistant Resume

Contact Candidate

Name:

Roxanne

Location:

US-Oregon-Portland

Experience:

1-3 yrs

Most Recent Job Title:

Administrative Assistant

Objective:

To combine my skills and experience with my enthusiasm and professionalism and make a success at this wonderful new business venture.

Resume Text:

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otential clients weekly. Creates and distributes financial reports to national office; works closely with District Director of SCORE and members of the Small Business Administration Staff in Portland, OR. Professional phone technique and exceptional customer service and computer skills. Excellent written, oral, and interpersonal skills.

Performs various marketing and customer service functions.

Assists in preparing all reporting requirements. Data entry implementing SCORE’s EDMIS™ (Educational Data Management Information System) and Access LEGACY database programs. Also regularly implements Merchant Services and Signup 123™ programs to record daily incoming revenue, via check and/or credit card. Regularly utilizes Outlook, Word and Excel. Answers phones, Gathers statistical data and assists in analyzing data. Schedules appointments, greets & directs clients for active office. Am actively involved with many workshops and assist with tradeshows. Responsible for screening 100 + emails daily, and work very closely with 80 volunteers to ensure excellence in customer service. Serves as logistical coordinator for non profit office, e.g., arranges for meetings, travel reimbursements, etc

Regularly processes new member packets, including setting up, maintaining data records, including personal and confidential information. High level of client confidentiality involved.

HINKLE INSURANCE AGENCY/Farmers Insurance Group January 2004-August 2007

6901 SE Lake Rd Ste#25, Milwaukie, OR 97236

Contact: Roxanne Hinkle, Agent/President

Work Phone# (503) 358-9448

Position Held: CEO, INSURANCE AGENT

Duties: Coordinated, Established and Maintained client records, and screened insurance clients. Acted as liaison between Farmers and Foremost Co., administrations, clients, employees, to ensure excellent customer relations and client satisfaction. Worked to establish and maintain the highest level of integrity and customer service. Too many more projects to list here. (Details available upon request!)

Set-up, maintained, and updated client files, including confidential & personal data. Heavy client confidentiality regarding such documentation involved.

Performed bookkeeping, and various office functions.

Data entry implementing Farmers Dashboard software program. Was actively involved with many special projects through the Chamber of Commerce (Job Fairs, Commerce Fairs, Commerce Luncheons, etc.), Gresham Toastmasters, Portland Fire and Safety Bureau, City of Portland Police Department, Welcome Wagon, and Better Business Bureau. Heavily involved in all aspects of marketing and community relations, including monthly newsletter and other publications, advertising, community service events, website development, and community education. Strong communication skills and organizational skills involved. Very Experienced in this area.

Also organized monthly orientation sessions with groups of 15-25 program participants through the Portland Safety Coalition to disperse Child Safety ID CDs and help families of the Portland Metro Area take the first steps to preregister for the Amber Alert Program, Regularly arranged travel itinerary and accommodations.

EASTERN OREGON UNIVERSITY, S.E. Portland Satellite Campus October 96-June 00

26000 SE Stark St, Gresham, OR 97030

Contact: Dr. Bob Costi, Program Director

Office Phone# (503) 491-7000

Position Held: Office Manager, Assistant to CEO/Program Director

Duties: Took independent action for the routing and distribution of information and tasks on a regular basis. Completed documentation in response to inquiries from third parties. Initiated and received telephone calls tactfully and took accurate messages. Worked closely with CEO/Program Director. Developed, set-up, maintained, and organized accounts with new college enrollees, implementing various software programs such as Outlook and Quickbooks Pro. Also created various documentation and reports implementing the following software: Microsoft Office (Word, Access, PowerPoint, Excel), WordPerfect, etc.) Supervised, trained, and managed a 3-person staff, and a 5-person group of volunteer staff assistants.

Strong administrative and management skills involved.

Filing, Cash Data Entry, Telephones. Provided administrative support for the administrators and acted as liaison between them and the college administrators to ensure timely and accurate enrollments of said accounts. Also responded to customer inquiries, performed accounting functions, auditing, and other special projects.

THE PRIVATE INDUSTRY COUNCIL October 96-June 00

725 SW Washington Ste #250, Portland, OR

Contact: Carol Munyer A/P Manager

Position Held: CONTRACTS PAYABLE SPECIALIST

Duties: Set-Up, maintained, and organized accounts with federal program contractors implementing various accounting software programs such as Kenrick, Excel, GAAP, and Quickbooks Pro. Also created various documentation and reports implementing the following software: Microsoft Office (Word, Access, PowerPoint, Excel), WordPerfect, etc.

Set-up, maintained, and updated client files, including confidential & personal data. Heavy client confidentiality regarding such documentation involved.

Prepared agendas, materials, and minutes for Board, Staff, and other meetings in attendance by the SE Multnomah County On-the-Job Training Program CEO. Used Outlook intergrated scheduling and email software, and also utilized Microsoft Word, Excel and Powerpoint software on a regular basis. Arranged travel itinerary and accommodations.

Strong administrative/office management skills involved.

Took independent action for the routing and distribution of information and tasks on a regular basis. Completed documentation in response to inquiries from third parties. Initiated and received telephone calls tactfully and took accurate messages. Provided administrative support for the administrators and acted as liaison between them and the contractors to ensure timely and accurate payments of said accounts. Also responded to customer inquiries, performed accounting functions, auditing, and other special projects.

NICKEL ADS March 91-Sept 93

7818 SE Stark St., Portland, OR

Contact: Tami Sinclair, Production Dept. Manager

Office Phone# (503) 255-3780

Position Held: COMMERCIAL TYPESETTER

Duties: Created, Designed, and Organized Commercial advertisements from rough drafts. Consulted with Account Representatives to Ensure top-Quality designs.

Also acted as fill-in at reception desk, greeting and directing Clients,

Ran Cash Register and Answered phones.

Strong computer skills involved.

Data entry implementing PageMaker, Microsoft Word, Word Perfect, and other software programs. Strong word processing skills involved. Filing, Darkroom. Provided administrative support for the administrators and co-workers on a regular basis. Also responded to customer inquiries.

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Honor Graduate 1981 Cascade Union High School, Turner, OR 97392

Mount Hood Community College Fall 2000 to June 2003

Associate of Science

Degree in Accounting

And a second Associate of Science

Degree in Entrepreneurship/Small Business Management.

Cumulative GPA is 3.49. Was an Active member of Phi Theta (National Honor Society for Community colleges).

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I have a positive attitude and a cheerful disposition. You will find that I am self-confident and have very strong interpersonal communication skills. I am excellent at multi-tasking and work very effectively with various personalities. In addition to this is have Excellent Time Management Skills; Am Good at Dealing with Difficult Clients; Problem Solver; Competent; Dependable; Responsible; Dedicated; Efficient; Independent; Diligent; Empathetic; Conscientious; Excellent Written and Communication Skills; Flexible; “Team Player”; Pleasant Personality; Eager to Work.

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Mr. Jim Smith

Executive Director, Portland Chapter 11 of S.C.O.R.E. Service Corps of Retired Executives

Formerly Executive Vice President of Rogue Wave Software

Years Known 1

601 SW Second Ave, Ste 950, Portland, OR 97201

503-326-2500

Mr. Bob Silverforb

HR Counseling Specialist, Portland Chapter 11 of S.C.O.R.E. Service Corps of Retired Executives Formerly manager of human resources planning for Bechtel Corp. in San Francisco, CA

Years Known 1

601 SW Second Ave, Ste 950, Portland, OR 97201

503-326-3441

Dr. Bob Costi, CEO Gresham Campus Program Director, Eastern Oregon University

Years Known 5+

26000 SE Stark St, Gresham, OR 97030

(503) 491-7000

ADDITIONAL REFERENCES AND PAY RATES GLADLY PROVIDED UPON REQUEST!

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