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Guy
US-New York
10+ yrs
House Manager
As you can see from my resume, I have extensive experience within the hotel business. My experience includes working as front desk night manager, desk clerk, as well as housekeeping. As a Clerk at the Andrews Hotel and House Manager of Common Ground, I met with guests daily to monitor their levels of satisfaction.
I am a hard worker and believe that I have a great deal to offer. I am very enthusiastic about this prospect and welcome you to contact me at your convenience by phone or email. Please see my attached resume. I look forward to hearing from you and would like to thank you for your time.
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· Responsible for attending weekly meetings to update caseworkers to the progress of their respective clients: Explaining in detail each client’s individual needs to ensure proper planning.
· Assisted individuals suffering from mental illness and substance abuse in learning to help themselves lead lives that are more productive: Speaking to client’s individually to assess and meet their needs. Such as, learning daily living skills.
· Assisted individuals in achieving housing and employment.
· Frequent use of Databases such as Foothold Technologies for recording psychosocial behavior.
· Responsible for management of client files in relation to updates, graduations, and transfers.
· Attended frequent training seminars.
· Fire Safety Director.
2005-2006 Common Ground Community
Andrews Hotel
Maintenance/Licensed Fire Safety Director
· Maintained building, performed preventive maintenance
· Involved in all building safety issues
2003-2005 Licensed Vendor New York, NY
Yankee Wholesale
· Bought and sold miscellaneous items
· Managed and ensured accounting books were kept up to date.
· Began doing business with store fronts
1991-2003 Andrews House Hotel New York, NY
One Bowery Inc.
Night Manager/Desk Clerk
· Kept Registry up to date.
· Assisted Tenants with budgeting to help assure payment of rent: Worked along with each tenant in the development of a financial plan tailored to his needs.
· Assisted tenants suffering from mental illness and substance abuse in finding programs that provide services.
· Managed a staff to assure proper Hotel operations.
· Involved in all building and fire safety procedures.
Education
John Jay College of criminal justice New York, NY
Forensic Psychology
Alcohol and Substance Abuse
Sixty-nine credits
Skills
Counseling, Fire Safety Director, Database Operations, MS Office 2003.
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