Customer Service Resumes in US-Michigan-Detroit: Tammy

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Customer Service Resume

Contact Candidate

Name:

Tammy

Location:

US-Michigan-Detroit

Experience:

10+ yrs

Willing to Relocate:

Willing to Travel:

Yes

Most Recent Job Title:

Customer Service

Personal Website:

Objective:

My objectives are to find a job where I can become a asset to the company and advance my data entry skills and computer skills.

Resume Text:

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igan 48184
Direct Care Worker Training
Training: November 2001

Summary of Qualifications
• Highly organized and detail oriented.
• Over four years experience as a bank teller.
• Proficient in cash counting.
• Proficient with 10 Key.
• Proficient in accounting software: Lotus 1-2-3.
• Experience in Customer Service.
• Selling of bank and newspapers products.
• Data Entry

Experience
Community Visionaries Organization, Detroit, Michigan 48234
September 2002- 2008, Direct Care Worker/ Data Entry/Customer Service
• Working with each client assisting them in daily living, medication passing, hygiene, meal preparation, documenting their behaviors, documenting medication passing, accompanying client in the functions, setting up doctors appointments, assisting in maintaining a clean living space and laundry, shopping (clothing & food).

Clover Technology, Wixom, Michigan 48393
August 1998 - August 2002, Help Desk, Junior Network Administrator
• Performing systems setup, Workstations, Server, Bridges, Routers, Hubs, Nodes, and subnets.
• Daily backups, preventing important data from being lost.
• Hardware and Software troubleshooting, replace defective components, identifying the problem.
• Helping users to identify their problems. I assisted the supervisors and customers with various tasks. I also helped the customers by giving information about the queries asked by them by retrieving data from database.

Detroit Newspaper Agency, Detroit, Michigan 48219
August 1995 - August 1998, Manifest & Back Copy Clerk
• Parodox program reports tracking the number of papers sold per warehouse per truck.
• Data Entry all paper changes, advertising changes or additions, comics, special editions.
• As400 system used for reports, filing, calculating papers changes, and additions.
• Microsoft Word/Excel, fax machine, calculator, printer, copier, Telephone.
• Telephone orders for back copy issues, researching for issues.
• Mailing issues to customers.
• Taking credit card payments from customers.
• Customer Services internally and externally.

Michigan National Bank, Farmington Hills, Michigan 48336
June 1986-1987, Accounts Payable Clerk IV
• Data entry vendor invoices and employee expense reports.
• Verification of payable account codes.
• Processing accounts payable checks and expense checks.
• Monthly closing of accounts payable expenses to general ledger.
• Research and resolve outstanding vendor issues.

Bank of the Commonwealth, Detroit, Michigan
1982-1986, Teller
• Process various account transactions, reconcile, and deposit daily funds.
• Inform customers of bank products, refer public to designated personnel, provide account status data, and handle busy phone.
• Working with customers on a daily basis, meeting their banking needs.
• Maintained and balanced a cash drawer daily.
• Used 10 key to process monetary transactions.
• Selling bank products to customers.

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