VP of Administration Resumes in US-Virginia-Northern: Joseph

VP of Administration Resume

Contact Candidate

Name:

Joseph

Location:

US-Virginia-Northern

Experience:

10+ yrs

Willing to Relocate:

Willing to Travel:

Yes

Most Recent Job Title:

VP of Administration

Personal Website:

Objective:

I am looking for an IT management position in Northern Virginia where I can use my creativity, extensive technology experience and business knowledge to help clients reach their strategic goals. I have a proven track record of implementing the most appropriate solutions and the interpersonal skills necessary to effectively communicate across all areas of an organization. In my roles as an Account Executive, IT consultant and in management, I have worked with a wide variety of clients, vendors and institutions. This includes, but not limited to:

The strategic planning and operational implementation of mission critical projects using industry standard methodologies. This includes business process analysis, vendor management, budgeting, contract review, facilities and data/telecommunication requirements.

Experience with installation, configuration and management of a broad variety of hardware, software, operating systems and applications. I have a extensive experience with COTS integration and project management. These include but not limited to; Unix, Microsoft Server, IIS (for Intranets, Extranets and Internet sites), WSUS, Exchange, Active Directory, Blackberry Enterprise Server and all aspects of TCP/IP. I have experience with implementation and management of network security infrastructure, including creation of appropriate policies, procedures and audit controls.

A background of finding the collaborative path to success by recognizing and addressing each stakeholders interests.

I look forward to discussing a mutually rewarding opportunity. Salary and benefits are negotiable and references provided on request.
Sincerely,
Joe Todd

Resume Text:

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itiated Share Point Intranet project to streamline processes, improve project and document management and to create virtual work environment
Identified and aligned departmental processes and staffing requirements to implement reorganization.
Collaborated with executive team and Board of Directors to develop and implement the Credit Union’s strategic plans Defined 3 year financial growth plans.
Began work on the definition phase of customer account profitability analysis project.
Mentored team in development of individual departmental project plans.
Led debit card conversion team that successfully migrated 20,000 cards.

Technology Services, Fort Belvoir Federal Credit Union, Woodbridge, VA, 2005-2007
Created new Technology Services department:
Analyzed and documented work flow and processes. Assessed workforce requirements, developed budget, created position descriptions, performance plans and reporting framework for new department.
Added 4 new positions in 3 years, significantly reducing reliance on outsourced support solutions, help to manage costs and improve internal support.
Led a cross-departmental team to collaborate in the development of corporate Intranet.
Managed projects for renovation of Credit Union Technology Services systems infrastructure:
Upgraded data center network security and bandwidth management systems that improved performance and reliability. It has reduced downtime to normal regularly scheduled maintenance and enhanced security with automated 24/7 network monitoring.
Led conversion team to implemented VOIP telephone system. Conversion resulted in fully integrated voice/data/video branch network.
Partnered with Ongoing Operations to implement business recovery site.
Coordinated relocation of executive and administrative departments to new facility.
Managed projects to implement improved member service capabilities:
Implemented enhancements to home banking, including real-time transaction email alerts, real-time text message alerts and on line check deposits.
Coordinated opening of three new full service branches.

Consultant, Todd Advisory Group, Chantilly, VA, 1999-2005
Identified strategic business improvement opportunities for organizations through:
Analysis of complex business system processes to identify opportunities for operational efficiencies.
Identification of new and emerging technologies to improve information management.
Executive leadership guidance to successfully integrate changes.
Delivered strategic results:
Analyzed and integrated Customer Relationship Management database information to strategic business plans.
Developed and implemented disaster recovery and business continuity plans.
Developed and integrated business process improvement systems.
Performed and delivered cost/benefit analysis of business process outsourcing options.

Account Executive, USERS, Inc, Philadelphia, PA, 2000-2001
Provided Credit Union information system and strategic business solutions for 38 clients that:
Improved client annual customer survey ratings by 20%.
Exceeded annual sales goals by 10%.
Integrated client third-party hardware and software solutions.
Integrated new product and service solutions with client strategic business plans.

Technology Coordinator, IDB-IIC Federal Credit Union, Washington, DC, 1987-1999
Designed and developed state-of-the-art account access systems:
Reduced statement-processing expenses by 50% with network account statement presentment system through collaborative effort with sponsor.
Increased member checking account penetration by 20% with home banking and cafeteria point of sale account access.
Managed all network and information systems:
Identified new and emerging technologies to improve information management.
Performed information system reviews and cost/benefit analysis for key business units including finance, marketing, lending and human resources.
Created and administered information system policies, procedures, disaster recovery and business continuity plans.

Systems Manager, Energy Federal Credit Union, Rockville, MD, 1984-1987
Managed data center:
Streamlined and automated manual systems functions with integrated automated job scheduler.
Created new systems operator positions, hired and supervised new staff.
Developed database applications to improve information management.
Coordinated construction and relocation of data center to new facility.
Introduced PC systems and LAN technology.

Computer Programmer, Home Federal Savings & Loan, Washington, DC, 1982-1984
Provided programming and systems support for a Burroughs mainframe.
Created automated operational procedures that reduced operator daily processing time by 3 hours. Developed and maintained new business system applications.

Education and Training
Computer Science, Montgomery Community College, Rockville, MD, 1983
Computer Programming, Control Data Institute, Arlington, VA, 1981
Local Area Network Classes, IDB, Washington, DC, 1994
Network Security Risk Assessment Training, IDB, Washington, DC, 1996

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