customer service rep Resumes in US-Florida-St. Petersburg: daniel

customer service rep Resume

Contact Candidate

Name:

daniel

Location:

US-Florida-St. Petersburg

Experience:

5-10 yrs

Willing to Relocate:

Willing to Travel:

Yes

Most Recent Job Title:

customer service rep

Personal Website:

Objective:

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of tech support.

Resume Text:

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Handled inbound calls from end users regarding technical issues.
Data entry to update and document in company database.
Trouble shooting software issues, fixing modems, printers, pinpads, card swipers, and Microsoft access database issues.
Handle calls related to sales, customer support and technical support.

United States Air force Spangdahlem A.F.B.Germany 2001-2004
Computer Technician
Responsible for the daily operations of 430 computers base wide.
Monitored the Supply Asset Tracking System (SATS).
Maintained all 82 Hand Held Terminals (HHT) base wide.
Set up new user accounts for email base wide.
Responsible for maintaining computer hardware such as hard drive, CDrom, mother board, power supply and video card.
Repaired all network and local printers within the base.
Worked at the help desk trouble shooting various problems that occurred.
Trained Temporary Duty Personal on routine maintenance of their workstation.
52LRS DRMO manager.
Responsible for installing programs on all new computers.

Education 2001 Lackland A.F.B San Antonio, TX
Basic Military Training
Technical school for Supply Systems Analyst Apprentice
Completed the Self Aid Buddy Care Course.
Obtained Secret security clearance.
Interests Weight training, running, jet skiing, sports, computers and cooking
Accomplishments AF Training Ribbon.
National Defense Service Medal.
Basic supply badge.
Back bone award for the month of Dec 2002.
Promoted to the rank of A1C in Dec 2002
Won the Dandelion award - best supply squadron in all of USAFE.

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