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Customer Service Represenatives Resume
Sales Account Representative Resume
Joseph
US-Utah
Security Assistant
Find a part or fulltime job that will let me finish college and also earn a second degree.
f with other projects as needed.
HelpDesk
12/2006 - 5/2007 Flying J Communications/TON Services, Ogden, UT
• Supporting Scan and Go kiosks, Okidata Printers, NCR printers, and Loads Board PCs and their PC Monitors.
Customer Service
3/2006 - 12/2006 Flying J Communications, Ogden, Utah
• Supporting truckers/customers connecting to our WiFi network at truckstops, assisting callers with Gosmart phones, flying j calling cards, and Flying J kiosks and datajacks.
Computer Lab Aide
7/2004 - 3/2006 Weber State University/ASSP, Ogden, UT
• Make sure students can access network, print, find their way around Weber State website, answer general computer lab oriented questions. Report when hardware or software is having problems. Help students with logins and help them with minor software questions.
Computer Tech
8/2003 - 7/2004 Weber State University/ASSP, Ogden, Utah
• Troubleshooting hardware problems, ghosting images onto PCs, installing and configuring and troubleshooting software problems. Some set up of computers (including Macs). I also imaged some Macs and configured them also. I did reports for lab usage in Microsoft Excel taking data from Filemaker Pro.
Technician
1/2003 - 1/2003 IntelliMark, Coppell, Texas
• I worked this temp job for a week and it included unpacking 220 Dell towers and monitors & replacing old computers at Hill AFB that were assigned to be replaced by our group. I also packed up some of the old computers for disposal
Office Aide
5/2001 - 1/2003 Tutoring Services/Weber State University, Ogden, Utah
• Sign people up for tutoring. Do general office work like making copies, filing, and giving directions to lost students. Take applications for students who want to tutor and file them for my supervisor. Answer phones and give directions to students. I managed a database of tutors and tutees.
Systems Coordinator/Data Processor
8/1999 - 7/2000 Market Star, Ogden, Utah
• I helped programmed forms in Lotus Notes 4.6 to receive the data that myself and my coworkers entered in.
Mail Clerk
5/1998 - 6/1998 Mail Tech, Ogden, Utah
• Sorting mail and coding it for delivery.
Mail Clerk
2/1998 - 4/1998 US Post Office, Ogden, Utah
• I sorted and catalogued mail for tax season.
Windows Tech Support
2/1997 - 7/1997 America Online, Ogden, UT
• Provide support for AOL customers who had trouble connecting to AOL. I forwarded all other issues such as billing to the right department.
Data Entry Clerk
8/1993 - 2/1997 RSS/Weber State University, Ogden, Utah
• Data entry in dBase 3 and 4. Installation of some software.
Education
6/2007 - 6/2007 n/a, Ogden, UT
• A+ Certification.
6/1994 - 6/2005 Weber State University/Generals, Ogden, Utah
• Associate Degree
2/1999 Ogden-Weber Applied Technology Center, Ogden, UT
• Certification
• MCSE in NT 4.0 with electives were TCP/IP and MS Exchange 5.5
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