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Customer Service Advocate Resume
Melonie
US-California-Los Angeles
Melonie Miranda Resume
Melonie Miranda
426 W. 91st Place
Los Angeles,CA 90003
Home: (323)756-2103
meloniemir@hotmail.com
Objective: To obtain a position in the medical insurance arena with an established company where I may master my craft.
Experience: 10/07-04/08 Volt Temporary Agency Los Angeles, CA
Office Assistant
Responsible for handling various tasks and provide administrative and clerical support in the office.
Must be proficient in typing and phone etiquette.
Must be professional and have excellent public relations skills.
Must be able to work at a fast pace and finish job tasks in a timely manner.
Screen all fax Tar’s coming into the Field Office and make the necessary corrections.
01/07-11/07 A Lot like Family Healthcare Santa Monica, CA
Caregiver
Assisted elderly client with personal hygiene tasks.
Provided companionship and friendly conversation.
Prepared nutritious meals accommodating personal preferences and dietary needs.
Conducted range of motion therapies.
Transported and accompanied client to medical appointments.
Implemented medical procedures and treatments and assisted the client in understanding doctor’s instructions.
09/06-12/06 Maxim Healthcare Services Gardena, CA
Customer Service
Accurate coordination and processing of paperwork, clients files and data entry.
Extensive telephone communications inbound and outbound.
Accountability within the office and outside agencies, relating information in a timely and accurate manner.
Accomplish needs of customers and office in a fast paced environment, though the use of professional and humble consistencies.
Education: 09/06-06/07 American Career College Los Angeles, CA
Diploma Health Claims Examiner/ Medical Billing
Skills: Medi-soft Software, Insurance Verifications, Microsoft Word CMS-1500 Forms, Medical/ Dental Terminology, COB/Medicare guidelines, HIPAA guidelines UB-09/04, Billing, ICD-9 Coding, CPT Coding, 10 Key, Power Point, Filing
References: Available Upon Request
with personal hygiene tasks.
Provided companionship and friendly conversation.
Prepared nutritious meals accommodating personal preferences and dietary needs.
Conducted range of motion therapies.
Transported and accompanied client to medical appointments.
Implemented medical procedures and treatments and assisted the client in understanding doctor’s instructions.
09/06-12/06 Maxim Healthcare Services Gardena, CA
Customer Service
Accurate coordination and processing of paperwork, clients files and data entry.
Extensive telephone communications inbound and outbound.
Accountability within the office and outside agencies, relating information in a timely and accurate manner.
Accomplish needs of customers and office in a fast paced environment, though the use of professional and humble consistencies.
Education: 09/06-06/07 American Career College Los Angeles, CA
Diploma Health Claims Examiner/ Medical Billing
Skills: Medi-soft Software, Insurance Verifications, Microsoft Word CMS-1500 Forms, Medical/ Dental Terminology, COB/Medicare guidelines, HIPAA guidelines UB-09/04, Billing, ICD-9 Coding, CPT Coding, 10 Key, Power Point, Filing
References: Available Upon Request
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