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murty
US-Florida-Miami
Operations manager
TO SEEK GENRAL MANAGER POSITION IN
HOTEL/MOTEL
g care of the complete motel correspondence and resolving all guest related issues.Co-ordinating with the accountants for preparation of financial statements.Taking care of tax returns periodically.
Working with the state motel inspectors,fire inspectors poolinspectors from health department and correcting any deviation from the operational standards.
Dealing with several advertisers on a periodic basis for improving sales and promoting the motel among various prospective guests. We do have GDS system and i control the inventory,pricing,event management, polices and procedures on the web.
DAYS INN,PORTSMOUTH,VA (Nov96 to Aug99)
The work is more of an accountant and front offi ce manager.description of the duties is to train the front desk staff for implementing the days inn software and resolving the guest issues.
Frequent interaction with the days inn and AAA inspectors. The main thrust was on maintaing the rating .Promoting the various guest programmes put forth by the franchisor from time to time and train the front desk staff so that they are implemented.
Taking care of all corporate correspondence and answering all chargebacks.Taking care of Group reservations, corporate billing and outstanding followup. Checking all the collections from all the shifts I matching them with shift reports and banking them regularly.
Knights Inn,Liverpool,NY (Sep95 to Oct96)
The duties were of front desk clerk and little maintenance and accounts.Checking in and checking out and taking reservations over the phone and preparing the outstandings and following up for prompt payment.
The responsibilities were gradually increasing as this was my first job in usa and hotel industry.
EDUCATION
* Masters in commerce and bachelor of laws from INDIA
*3yrs of Professional training under instiute of charterred accountants of india.
PREVIOUS EXPERIENCE: 16 Years
* 12 Years in india and 4 years in Mauritius.
ADDITIONAL: I am a quick learner and confident of meeting the challenges
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