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Fernanda
US-Missouri-St. Louis
Account manager
find an opportunity as an account manager/coordinator, project coordinator, client services
o provide knowledge and deliver service that exceeded client’s expectations.
PROFESSIONAL EXPERIENCE
SCHAWK, INC. – Des Plaines, IL 2005 to 2008
($544 Million in revenues, one of the world’s largest independent brand image solutions companies. Delivers a broad range of digital pre-media graphics services with 169 locations in 13 countries across North America, Europe, Asia and Australia).
Account Manager - Stamford, CT
Responsibilities included managing an average of 10 plus key customer accounts from order entry to final delivery. Prepared project estimates, managed design plus production efforts. Liaison between clients, marketing agencies, in house production team, and internal departments such as mechanical production and separations. Managed quality control of digital and analog deliverables for accuracy and completeness.
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• Chosen by department manager to manage new account. Provided services and products training to seven brand managers, which maximized communication channels and process efficiencies. This resulted in increased sales over $300k in the first year.
• Created project management process that included project details and client information. This maximized efficiency in meeting deadlines and budget requirements.
BROOKSTREET SECURITIES – Norwalk, CT 2004
(Privately held Financial Services firm, providing 401(K) and investments products to business and individual.)
Financial Intern
Provided office management to a start-up business, coordinated marketing outreach and conducted Internet research to develop potential clients. Assisted in portfolio management review and researched specific client holdings (including Brazil) for performance and suitability.
• Created direct mail responses campaign targeting Brazilian market resulting in over 3% response from potential clients.
Fernanda Abbrederis Page 2
(Professional Experience – Cont’d)
ACIGRA-CREDIT REFERRAL SERVICE – Sao Paulo, Brazil 1996 to 2001
(Chamber of Commerce and credit referral services – non-profit organization)
Customer Service
Analyzed client credit proposals, collected and resolved outstanding receivables. Proactively collected outstanding receivables by customer contact, account analysis, reconciliation and processed payments. Prepared invoices and billing statements.
EDUCATION
Bachelor of General Studies - University of Connecticut – Stamford, Connecticut
(Emphasis in Corporate & Organizational Studies)
TRAINING/COMPUTER SKILLS
PowerPoint, Word, Excel, Access, FileMaker, Photoshop, Illustrator, Color correction, Color Theory, Excellent internet research skills, fluent Portuguese, English and intermediate Spinach and Italian.
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