Project Manager Resumes in US-California-Oakland/East Bay: vuong

Project Manager Resume

Contact Candidate

Name:

vuong

Location:

US-California-Oakland/East Bay

Experience:

Most Recent Job Title:

Project Manager

Objective:

seeking positions as PROJECT/ SUPPLIER/ QUALITY / PRODUCT/ AUDITING / ENGINEERING MANAGEMENT --

Resume Text:

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VUONG PHI

510-590-1238 vuongphi@yahoo.com

PROJECT/ SUPPLIER/ QUALITY / PRODUCT/ AUDITING / ENGINEERING MANAGEMENT

 Drive organization/ project efficiency by improving process, use best practice, solving complex project problems and developing effective tools and process improvement practices

 Project Manager / Program Manager with extensive technology and process experience

 Competent Research Analyst; evaluate internal and external organizations, business trends, Performance metrics / scorecards and tracking key indicators of success with focus on business growth and product profitability

 Design, configure and integrate project control systems, Telecommunications billing, Infrastructure, NPI, training, Operational & Call Center supports, Supplier, Procurement, SOW, SLA, RFP, contract, order, fulfilment and product lifecycle service.

Technical Skills: Window 2000, 2003, 2007, Vista, XP, NT, UNIX, LINUS, OS, SOLARIS, MS server 2007, MS Office, MS Project, PowerPoint, Sharepoint, Net meeting, EXCEL, XML, Visio, SQL, Frame Maker, FileMaker Pro, C/ C++, Photoshop, AutoCAD, Quality Center, Test Director; SONET and Broadband Technologies, SS7, AIN and LNP, IP and VoIP

PROFESSIONAL EXPERIENCE

AT&T 1997 to 2008

Project Manager / Program Manager 2003 to 2008

 Provided technical expertise, training and consultation utilizing the Project Management Institute’s (PMI) Project Management Methodology, Agile Methodology, SDLC methodology, EXPRESS One and IT Unified Process, adopted by AT&T.

 Coordinated efforts with clients, application development and test groups, technical architects, and program directors to evaluate feasibility of new enterprise-wide software development projects.

 Managed Project activities, planning, development, qualification, deployment, application interface activities, budget, status, milestones, deliverables, metrics, communications, escalation procedures and compliance with software development standards and processes.

 Managed cross-enterprise integration of AT&T Wireless, Bell South, Pacific Bell and Southwestern Bell billing systems to a single AT&T system from various regional legacy systems.

 Projects completed in 2007 received100% audit scores and 100% client satisfaction ratings.

Process Manager / Senior Member of Technical Staff 1997 to 2003

 Conducted system and product audits for ISO 9001, TL 9000 and CMM to ensure supplier compliance requirements.

 Performed contract review, and developed contract language and vendor requirements.

 Created Quality Benchmarking program for strategic telecommunications suppliers to reduce defect levels, improve schedule and reduce total cost of project deliverables.

 Created and implemented corporate QA architecture governing product development activities and QA/QC processes for SBC Messaging, Long Distance and their suppliers.

 Performed quality audits and provided corrective action plans for SBC suppliers, including Comverse Network Systems - both Israel and USA facilities, Unisys, Lucent Technology, Telcordia, Alcatel, Intervoice Brite and Digital Sound.

 Developed and marketed QA concepts, tools, procedures, best practices and standards implementation to SBC Messaging and Long Distance companies and their suppliers.

 Negotiated and implemented Quality Clauses in contract agreements with Unisys, Alcatel, DCL and CMG. As a result, projects met timeline, budget and quality compliance goals.

ZITEL CORPORATION

Product Qualification Manager, Mass Storage Development 1995 to 1997

 Implemented quality requirements into multimillion dollar contracts to improve project timeline by 15% with Fujitsu, Seagate and IBM.

 Reduced defect quota by 10% using analyzed and investigated options to stabilize and enhance data transfer performance.

 Reduced product qualification time and cost using aggressive analytical approaches, risk assessments and design reviews during product design development.

 Evaluated operating system software features and performance, and suggested improvements as needed from a user’s point of view.

 Analyzed and implement fixes for current products through Engineering Change Request processes. Authored Product Design Requirement and Performance Specifications.

 Performed failure analysis and translated design parameters into product qualifications.

SUN MICROSYSTEMS

Product Qualification Manager 1989 to 1995

 Managed qualification programs of Sun servers and desktop products to meet design, timeline, budget, quality objectives and comply with ISO9000 requirements.

 Reduced design cycles by integrating the qualification program into multiple phases to ensure early identification of non-conformances and associated design changes during design phase.

 Reduced time to market cycle of major products (servers, work stations, mass storage and peripherals) by adding analytical methods to qualification process prior to engineering releases.

 Reduced 30% of Sun cost by creating and distributing test specifications and procedures to major Sun vendors: HP, IBM, Fujitsu, and Seagate.

 Authored corporate test standards and test procedures for Mechanical & Random Vibration, Shock and Acoustic.

PACIFIC GAS AND ELECTRIC

Gas Engineer, Gas Transmission 1987 to 1989

 Reduced gas flow capacity, production and cost by 35% using mathematical modelling.

 Optimized Northern California Gas Transmission systems by implementing 25% transmission cost reductions.

BECHTEL, EARTHQUAKE ENGINEERING SYSTEMS, STONE & WEBSTER

Stress, Structural, Mechanical Engineer 1975 to 1987

 Performed stress analysis and structural design review of vessels, equipment and components using mathematical model and finite element analysis method.

 Provided independent design review evaluation, performed technical and Quality assurance audits per Nuclear Regulatory Committee requirements.

 Performed field inspections, provided technical training, consultation and customer support to clients.

EDUCATION & CERTIFICATIONS

 BS Mechanical Engineering – San Francisco State University

 California Mechanical Engineer-in-Training Certification

 BSI Auditing to ISO9000 Certification, CMM, Statistical Process Control, Balanced Scorecard Methodology, Six Sigma

 Extensive company-sponsored coursework throughout career, focused on technology, quality process and project management.

ACHIEVEMENTS, AFFILIATIONS

 Recognition as participating SBC TRI (AT&T Lab) representative developed TL9000 Measurements and Requirements Standards for Releases 2.5, 3.0 and 3.5

 Board Member of American Society of Quality, ASQ Golden Gate Section since 1997

Program Chair 2007-2008, Chair 2005-2006, Vice Chair 2004-2005, Treasurer 2003-2004

 Recognition as Junior Achievement Program Business Consultant

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