Communications Specialist Resumes in US-New York-Westchester: Joanna

Communications Specialist Resume

Contact Candidate

Name:

Joanna

Location:

US-New York-Westchester

Experience:

Most Recent Job Title:

Communications Specialist

Objective:

My objective is to seek a position within the non profit or project markets to utilize my project management, process developmnet and re-engineering, and management skills.

Resume Text:

.....Begin Resume Preview.....

Joanna Valentini

38 Indian Hill Road

Brewster, New York 10509

Home Telephone: (845) 279-1241

Cell Phone: (914) 260-6710

Email: Jvalen2531@aol.com

PROFILE Accomplished management professional with more than 35 years experience in marketing, account and vendor management, project and product management, information systems, event planning and operations in fast paced, multimillion-dollar companies. Entrepreneurial, self-starter with proven problem-solving and analytical abilities. Recognized for strong communications and interpersonal skills, adaptability and attention to detail.

WORK HISTORY

Office Administrator, Executive Assistant Feb. 2008 – Feb. 2009

& Communications Specialist

Environmental Power Corporation, Tarrytown, New York

· Manage the day-to-day office activities including supporting the CEO including review and distribution of Board of Directors meeting materials. Liaison with senior level executives both internally and externally

· Responsible for all aspects of the corporate communications including investor relations, public relations, media communication, Board of Directors communications, production of marketing materials, maintenance of corporate web site, compilation of corporate fact sheets

· Serve as point of contact for building and office management vendors, marketing and public relations including the NASDAQ and PR Newswire

· Responsible for press releases process including coordination with the executive team and transmittal via NASDAQ and PR Newswire.

· Researched and drafts material for trade publications and prepared advertising material

· Worked with IT organization to define business requirements and updates of the corporate web site

· Provided support for trade shows, exhibition planning.

· Coordination of the annual shareholders meeting including logistics, and data correlations of the companies annual report

· Serve as the point of contact for incoming web site inquires for investor relations’ requests, sales, operational and human resources

· Define the corporate methods and procedures for Brand Identity, Media and Press Release guidelines.

Registrar Nov. 2004 – Present

Archbishop Stepinac High School, White Plains, New York

· Process all incoming registrants and transfer out students.

· Review internal processes, recommend and implement process improvements

· Design, test and implement education software system modifications; served as point of contact with system vendor.

· Maintain all student academic and personal information.

· Review, process and response to inquire from colleges, alumni, potential employers and federal and state organizations.

· Process course selections for all incoming freshman students.

· Comply with policies and legal requirements governing the confidentially of student records.

· Train and support staff on educational software system including process improvements.

· Provided Protect Our Children Training to newly hired staff, faculty and athletic department.

Consultant Aug. 2004 – Nov. 2004

Verizon Enterprise Line of Business

· ICB/ Bill Audit; responsible for validating the billing and ICB contracts for switch and data services.

Manager Feb. 2003 – Nov. 2003 Verizon, White Plains, New York

Responsible for data product line service delivery and service assurance.

· Product Launch

· Process Owner including continual process review, improvements and enhancements

· Performance metrics

· System and application enhancements

Manager, Data Product Business Fulfillment Feb. 2000 – Nov. 2003 Verizon Long Distance, White Plains, New York

Responsible for business fulfillment, process management, application management for data and prepaid switch products in support of sales and support channel.

· Data process management for general business data customer

· Process and installation cycle time improvement

· System and application enhancement and new requirements definition

· Vendor management

· Staff Conferences

Director Carrier Services Oct. 1997 – Jan. 2000

CallManage, Stamford, Connecticut

Responsible for carrier relationships including contract negotiations, operational issues for least cost routing long distance offering.

· Successfully initiated, developed and implemented telephony operations including regulatory application and approval, provisioning, billing, collections, settlements and customer service

· Worked with third party vendors for billing, provisioning, carrier settlement, credit and collections, system integration, call center and IVR operations and training

· Audited the monthly customer billing, customer registrations/provisioning, carrier billing and settlements, credit and collections and call center performance.

Marketing Billing Manager Feb. 1996 – Oct. 1997

Citizens Communications, Stamford, Connecticut

Responsible for managing the delivery of the Billing and Collection Product to the wholesale customer base.

· Oversight of the billing process to ensure fulfillment of contractual obligations

· Responsible for driving decision-making process with regard to system enhancements and policy changes

· Responsible for system definition, testing and implementation billing system customer and third party billing vendor

· Identified functional requirements during vendor review and selections of convergence billing vendor

· Responsible for product development Bill Insert, Bill Message and Wholesale end user billing

EDUCATION

· Westchester Community College & Empire State College

SKILLS

· Corporate and Academic Training

· Highly skilled PC user; Word, DB, Access, Power Point, Outlook

· Strong interpersonal, negotiation and presentation skills

REFERENCES

· Richard E. Kessel, Environmental Power Corporation, CEO; Contact number 914 631-1436 ext 10.

· Christopher Crozier, Environmental Power Corporations, Director Information Technology; Contact Number 914 631-1435 ext 26.

· Thomas Fraher, Mount Saint Michael Academy, Director of Admissions; Contact # 718 515-6400.

A job posting is required to veiw full resumes.
Click here to post a job now.

LUCKYDOGJOBS

Value, Talent, Results