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Interactive Design, User Experience, Usability Resume


Contact Candidate


Name:

Beth

Location:

US

Experience:

Most Recent Job Title:

Interactive Design, User Experience, Usability

Objective:

My experience with the design and application of usability engineering techniques has developed strong visual design skills. My proven design ability allows me to conceptualize and visualize interfaces through sketches, storyboards, and working prototypes. Over 8 years of applied experience with major strengths in user experience, interaction design, usability testing, website design, and dynamic applications.

Resume Text:

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E X P E R T I S E

User experience design

Information Architecture

Interaction Design, Use Cases

Interface/Website Design

Storyboards, Wire Framing

Prototyping

Usability Testing And Analysis

Website Design

Information Architecture

Storyboards, Prototypes

Conceptual Models

User Interface Design Specification

Prototype Design & Testing

User Interface Design





E X P E R I E N C E

BIJOUMIND INTERACTIVE: Interaction Design, Web Design, SEO/SEM, Usability

01/1996 - Present | Phoenix AZ

Provide complete user experience, website design and development consulting. Identify business needs, goals, short- and long-range strategies, and objectives. Create content, information architecture, marketing materials. Create and direct the visual identity of web pages, graphic design specifications, style guidelines, and UI standards. Design and develop branding for website and collateral print material, and maintain copyright documentation.



CWIE | Senior Experience Architect

Tempe AZ | July 2007 - July 2008

Demonstrated expert knowledge and application of UI design concepts, HCI standards and principles with user analysis techniques. Worked on corporate-wide intellectual property on both established and first-generation dynamic AJAX-based web 2.0 applications, and followed product design through multiple iterations. Used deep knowledge of ecommerce to gain greater understanding of user needs in credit card and transactional-based organizations, including technical concerns, security issues, and business drivers.



University of Phoenix | Principal User Experience

Phoenix AZ, August 2006 - July 2007

Directed User Experience team of information architects, content administrators, and designers. Applied user-centered design methodology to create groundbreaking websites. Designed highly interactive portals and mashups using advanced UI designs with RSS feeds. Serviced client needs for all major internal clients from the early stages of new projects and documented the user experience.



BIJOUMIND INTERACTIVE: PING | Consultant

Human Factors Engineer | 05/06 - 07/06 | Phoenix AZ

Conducted heuristic review of the PING Accounts Receivable/Payable system. Included creation of enhanced user experience and implementation of updated AJAX-based web 2.0 tools for CSR reps, merchants, and suppliers to manage account requests. Helped ensure clear, easy to use tools for internal representatives to manage account access requests from customers.



BIJOUMIND INTERACTIVE: American Express | Consultant

Human Factors Engineer | 01/05 - 11/06 | NY NY

Re-engineered Global Merchant Registration Process for the OMS AJAX-based web 2.0 sites. Included creation merchants and suppliers tools to manage account requests, including re-working the legacy Enrollment process and tools. Managed iterative design and developer process.



EQUINE.COM | WEB SERVICES

Creative Director | 10/2003 - 06/2005 | Phoenix AZ

Created and directed the graphic identity of corporate websites, design specifications, style guidelines, and user interface standards. Contributed to the planning and managing of the overall creative budget, managed and tracked employee utilization. Design tasks included creation of corporate identity, iconology, interface, and implementation of designs. Responsibilities included SEO, analytics reports, and usability reviews.



BIJOUMIND INTERACTIVE: INTEL | CONSULTANT

Human Factors Engineer | 06/2003 - 07/2003 | Chandler AZ

Re-engineered Supplier Registration Process for SPS system. Included creation of 10 tools to support global suppliers. Conducted three rounds of iterative design paired with validation testing.



BIJOUMIND INTERACTIVE: AMGEN | CONSULTANT

Internet Application Designer/Developer | 08/2002 - 06/2003 | Phoenix AZ

Designed custom mid-sized enterprise level web application for archival purposes. Worked with senior developers and project management to design and develop mid-sized enterprise level web application in a fast-paced collaboratively environment. Duties included the creation of custom iconology, corporate identity and logo design, application design and implementation of design. Lead offshore design and development team project.



BIJOUMIND INTERACTIVE: SUMCO | CONSULTANT

Intranet Designer and Developer, Content Mgt | 01/2003 - 06/2004 | Scottsdale AZ

Merged corporate intranet and six regional intranets into central site, updated with new look and feel, content organization, architecture, and navigation within the context of the SUMCO USA Intranet design rules. Design tasks included creation of custom interface and implementation of intranet network. Development tasks included intranet site production and development.



USWEB/CKS | marchFIRST | USER EXPERIENCE

Interactive Manager, Online Marketing, UI Design | 01/1999 - 03/2002 | Phoenix AZ

Championed all aspects of user experience design throughout the development cycle within entire corporate structure. Built flagship user experience division including talent recruitment, usability lab build-out, documentation, and services. Promoted services to exterior clientele via presentations and advertising. Identified and conducted usability testing services, including focus groups and usability testing as revenue channels. Designed seamless user interfaces on smart device platforms.



GLENDALE COMMUNITY COLLEGE

Adjunct Faculty | 05/1999 - 12/2005 | Glendale AZ

Assist in strategies to develop and strengthen college's Community Education program through exemplary courseware. Designed, develop, and teach curriculum for beginning and intermediate Web Site Designed and Development curriculum. Teach Website Fundamentals: Information architecture, site planning, site design/layout, marketing, industry applications, and UCD principles. Wrote course documentation, course descriptions, and presentation materials.



K N O W L E D G E B A S E

Adobe Fireworks

Adobe Flash

Adobe Dreamweaver

Adobe Photoshop

Adobe Illustrator

Adobe Premiere

Quark Express

Axure

MS Visio

MS Office

MS Visual Studio 2005

DoubleClick: DARTmail, Enterprise

Hitbox/Webside Story

Google Analytics

Omniture

Morae



EDUCATION

Arizona State University, Tempe AZ

MCHF Human Factors and Information Design, 2009



Arizona State University West, Phoenix AZ

BA Interdisciplinary Art and Design, 1996



Aims College, Greeley CO

AA Art and Design, 1986



REFERENCES

Available upon request.


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