Customer Service Resumes in US-Georgia-Atlanta North: Lisa

Customer Service Resume

Contact Candidate

Name:

Lisa

Location:

US-Georgia-Atlanta North

Experience:

Most Recent Job Title:

Customer Service

Objective:

To obtain a rewarding customer focused position with a growth driven company.

Resume Text:

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Lisa Marie Visorrn________________________________________rn522 Preston Park Drive • Duluth, Georgia, 30096 • 678-860-9566 • visor888888@yahoo.comrnrnObjective:rnrnTo obtain a rewarding customer focused position with a growth driven company.rnrnSummary of Qualifications:rnrnCustomer ServicernDr. Vickie T. RandolphrnAthens, Georgia rn2005-2009 rnrn•Kept records of customer interactions/transactions, recorded details, complaints and actions taken.rnrn•Confer with customers providing information about products and services, take orders and cancel accounts. rnrn•Responded to customer inquiries and resolved issues efficiently using thorough problem solving investigation.rnrn•Assisted in planning & organization of events & special projects.rnrn•Managed/prioritizes correspondence, calls and emails to ensure they are dealt with appropriately. rnrn•Handled all travel arrangements, errands, shopping, bank accounts and bill payment.rnrnAccount Manager, Customer CarernCareerbuilder LLC, rnNorcross, Georgia rn2003-2005 rnrn•Responsible for relationship management rnthrough proactive account reviews and customer service.rnrn•Act as escalation point for resolution of issues related to performance, including; research to identify cause, strategy to resolve and managing resources to resolution.rnrn•Monitored projects to ensure proper integration, alignment and to identify potential issues and overlaps.rnrn•Planned and Organized workflow to ensure work is completed efficiently.rnrn•Provided technical training and support in utilizing the website and maximizing on product usage.rnrnAdmissions CounselorrnAsher School of BusinessrnNorcross, Georgia rn2002-2003rnrn•Responsible for marketing programs, qualifying enrollment and financial planning for successful matriculationrnrn•Proactively implemented recruitment initiatives; facilitated presentations; advised and counseled prospective students.rnrnSales ManagerrnThe Brown Shoe Co., rnConyers, Georgiarn2000-2002rnrn•Managed overall supervision of store operations and the achievement of sales/profit plans.rnrn•Successfully recruited, hired, trained, scheduled, motivated, reviewed and managed sales team. rnrn•Prepared payroll, balanced daily store sales.rnrn•Assured an in-store experience that exceeds Customer expectationsrnrn•Achievement of financial objectives including: sales, payroll, and shrink rnrn•Effectively implemented and executed company plans and strategies throughout store.rnrn•Motivated/inspires team to achieve highest potential through coaching and performance feedback rnrnPayroll/Scheduling Account ManagerrnInitial SecurityrnNaperville, Illinois rn1996-1998rnrn•Managed operations and all facets of account management scheduling and payroll completion.rnrn•Exercised judgment of security staff and placement, as well as other Personnel Management.rnrn•Negotiated and Coordinated client contractual requirements for the southwest region.rnrn•Conducted site visits to monitor operations and compliance with policies and procedures.rnrnStudent Support Services AdvisorrnWaubonsee CollegernSugar Grove, Illinois rn1995-2000rnrn•Advised students in financial planning, program eligibility, and application processes.rnrn•Managed multiple tasks in a time-sensitive work environment.rnrn•Facilitated new student orientation, on-and off-campus workshops; career counseling, transfer advisement and personal development.rnrnrnEducationrnrnB.A., Marketing/Business Administration, Columbia College, Chicago, IllinoisrnrnCertificationsrnrnGeorgia Work Ready Certificate # Z0CKKC2Y17KV

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