CTO / CIO / Director / VP of Technology Resumes in US-California-San Diego: Arthur

CTO / CIO / Director / VP of Technology Resume

Contact Candidate

Name:

Arthur

Location:

US-California-San Diego

Experience:

Most Recent Job Title:

CTO / CIO / Director / VP of Technology

Objective:

Resume Text:

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QUALIFICATIONS PROFILE

Technically sophisticated, seasoned, and talented senior executive powered with more than 30-year experience in Big 4 Consulting, systems analysis and design as well as implementation of enterprise applications, interested in pursuing advancement within organization to continue the promotion of skills, knowledge, and leadership as a CIO, CTO, or systems technology role overseeing:

- System and process improvement strategies

- Software selections, implementations and development

- System integrations

- Project management and technology initiatives

- Identifying and evaluating technology solutions

Show competency in all facets of project lifecycle development, from initial feasibility analysis and conceptual design through documentation, implementation, quality review, and enhancement. Demonstrate keen expertise in conceiving and implementing unique strategies and initiatives to optimize business operations, elevate productivity, and boost revenue. Excel in delivering simultaneous large-scale projects within budget and time constraints, coupled with remarkable ability in leading, motivating, and coordinating technical teams and projects to achieve solid business results. Possess proven effectiveness in a fiercely competitive, team-oriented, and multi-platform environment.

CORE COMPETENCIES

- Enterprise System Implementation - Project Management and Operations

- Data Privacy and Security - Continuous Process / Performance Improvement

- System Integration and Web Services - System Strategies and Vision

- Technical Support and Troubleshooting - Leadership, Training, and Team Building

- Time and Budget Management - Outstanding Customer Relations

- Problem Resolution and Decision Making - Organized with Strong Analytical Abilities

- Articulate Oral and Written Communication - Multitasking in Fast-Paced Environments

EMPLOYMENT HISTORY

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CONAM MANAGEMENT CORPORATION - SAN DIEGO, CA FEB 2002–PRESENT

A diversified real estate investment and property management firm specializing in multifamily housing with $6 billion in assets.

Director of System Strategies

Provide proficient leadership in overseeing the company’s enterprise systems and national technology as member of senior management and Chair of the Executive Improvement Team (EIT) reporting directly to the President and CEO. Administer and coordinate entire operational business aspects of the 13th largest multifamily residential owner/operator in the United States with 1,500+ employees. Oversee process change initiatives including related projects and key vendor / partner relationships. Monitor industry trends and evaluate new technologies to facilitate software and business innovations for the future.

Notable Contributions:

- Managed several projects in 2007 and 2008 such as implementation of an online leasing and reservation system, resident and marketing portals, electronic payment systems and lead tracking and revenue management systems, which is projected to increase top line revenue growth; maximize lead to lease conversion percentages and reduce cost per lease; and streamline marketing efforts and reallocating advertising dollars to trim down expenses for the next 12 months

- Spearheaded the execution of a lead tracking system to automate and aggregate all e-mail and phone call leads in a common place situated on the property manager’s dashboard

- Implemented a revenue management system that automates the pricing for leasing apartments, which is projected to increase gross revenues by up to 3%

- Orchestrated company’s Internet /intranet business strategy, including the rollout of a new public web site within time and budget constraints

- Recommended and approved a process to lessen AP utility processors at the corporate office resulting to $120 thousand savings annually with 30% reduction in processing fees

- Efficiently handled and timely executed several key full lifecycle application and web design projects, including the implementation and nationwide rollout of a new enterprise web-based accounting and property management system (Intuit), a new time and attendance system (Kronos), and a new corporate web site within budgetary limits

- Oversaw numerous key software and report customization projects, which include the automation and streamlining of payroll journal entries, onsite bonus program, and monthly operational reporting

- Piloted a major enterprise software selection process for a web-based accounting and property management system while developing a 50-page RFP that documented 500+ business requirements, along with a comprehensive scorecard

- Led the development of a Desktop Refresh program including the upgrading of telecommunication connectivity capabilities onsite, to broadband from dialup, which facilitated the preparation for new web-based systems

- Flawlessly managed a major equipment acquisition together with cost/ benefit analysis for multifunctional devices and enterprise fax server software, replacing all copiers, printers, and fax machines, which saved approximately $350 thousand over a 5-year period

- Evaluated corporate onsite training capabilities including a proposal that restructured the current training organization and delivery expected to save around $120 thousand annually

- Established and implemented a business case and vision for change that identified strategic business processes and infrastructure needing improvement, including a risk assessment of the IT Department

- Implemented several core initiatives such as on-boarding and off-boarding new properties and streamlining AP/PO process that improved efficiencies at the corporate office

- Initiated the development of a company-wide brand named C3 “Committed to Continuous Change,” which informed and educated employees on companies change initiatives

ADDITIONAL EXPERIENCE

- Consultant - Robert Half International, Inc., Carlsbad, CA: 2001–2002

- Senior Consultant - Bearing Point (Formerly known as KPMG Consulting, Inc.), McLean, VA: 1998–2001

> Visa International

> Chevron

> FMG Global (Multi-Billion Dollar Insurance Company)

> MIEKO (Multi-Billion Dollar Japanese Trading Company)

> PETCO (Multi-Billion Dollar National Retail Pet Chain)

- Project Coordinator / Senior Staff Accountant - 24-Hour Fitness, Inc.: 1996–1998

- Founder / Partner - Las Vegas Golf: 1988–1996

- General Manager (1986–1988) |Manager, Cash and Investments (1984–1986) - Epson America, Inc.: 1984–1988

- Vice President, Commercial Lending - Wells Fargo Bank: 1978–1984

EDUCATION

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MASTER OF BUSINESS ADMINISTRATION IN BANKING AND FINANCE

- Golden Gate University, Los Angeles, CA

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION IN FINANCE

- University of Redlands, Redlands, CA

PROFESSIONAL AFFILIATIONS

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- Member, National Multi-Housing Council’s Governance and Strategic committees for data standards and emerging technologies

- Panel Moderator / Presenter, National Multi-Housing Annual Technical and Intuit User and Executive Forum Conferences

- Member, Intuit’s Real Estate Solutions Residential Executive Advisory Group

- Member, CIO Roundtable comprising of 20 of the largest real estate property management companies and REITS in the United States

- Frequent Contributor to major national industry magazines for emerging technologies

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