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Charles
US-New Mexico
National Sales Manager
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BUSINESS DEVELOPMENT - SALES MANAGEMENT
Dynamic, driven sales professional known for ability to penetrate new markets, produce impressive sales results, and grow market share and profitability
PROFILE
Highly-focused, methodical, and entrepreneurial sales and operations management professional offering qualified and verifiable years of strong sales experience and business acumen complemented with ability to apply a wide range of sales strategies to launch market presence, increase revenue, and enhance profitability.
- Proven expertise in national sales, strategic marketing, team building, and contract negotiations and commitment to high levels of customer service to build trust and enhance sales
- Dedicated to surpass competition; constantly sets and realizes personal goals above corporate expectations
- Determined focus on success and achievement; possesses exceptional “deal closing” expertise. Energized by business challenges and committed to organizational success
- Detail-oriented decision maker and astute problem solver with keen ability to quickly analyze, understand, and conceptualize total business picture; ascertains customer needs and business goals, designs practical solutions, and implements cost-effective plans
- Adapts thoroughly and competently to new business conditions; quickly incorporates all information, processes, and product requirements related to task at hand
- Able to build, train, and lead strong sales and market support teams, fostered by a motivational management style
- Well-accustomed to physical and mental demands in performing various tasks in a fast paced environment
- Articulate communicator who effectively conveys complex and technical information in easily understood formats and presentations at all corporate levels
CORE COMPETENCIES
- Project Management - Asset Management and Control
- Sales Planning, Implementation and Execution - Operational and Strategic Planning
- New Business Development - Personnel Supervision and Training
CAREER OVERVIEW
- Managed and oversaw daily operations of national sales force consisting of numerous employees with varied responsibilities
- Performed and organized strategic planning for business unit including target client development, call metrics management, sales revenue enhancement, best practices expansion, training and marketing programs improvement, and deployment
- Systematized marketing and program development; monitored cost and budget analysis and scheduled executive committee presentations
- Supervised human resources functions and managed bonus and salary breakdown administration
- Managed efficient application of information technology in daily business operations
WORK CHRONOLOGY
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Heel Inc. - Albuquerque, NM 2006-2009
National Sales Manager
Accomplishments:
- Profitably improved sales revenue by 10% for overall sales unit for the past two years
- Successfully increased revenue by 50% over an 18-month period by developing and implementing new targets segment
- Enhanced client call metrics by 10% for improved competence and customer satisfaction
- Productively increased profitability by 22% for the business unit every year
Natural Partners, Inc. - Phoenix, AZ 1996-2006
Vice President of Sales and Operations
Accomplishments:
- Achieved annual sales growth of 20% from year 2000 onwards by improving sales’ best practices
- Improved client count by 45% per annum from year 2000 onwards
- Effectively implemented online ordering program resulting in 10% efficiency in order entry components
- Enhanced efficiencies by 10% by employing distribution facility layout
EARLIER CAREER
The Bronze Beach, Inc. - Phoenix, AZ 1994-1996
Owner and Operator
PETsMART, Inc. - Phoenix, AZ 1988-1994
Corporate Store Operations Manager / DC Manager / Store Director
EDUCATION / CREDENTIALS
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UNIVERSITY OF PHOENIX, Phoenix, AZ
- Bachelor’s Degree in Business Management, 2001-2003
Dean’s List, 2002
COLUMBUS STATE COMMUNITY COLLEGE, Columbus, OH
- Associate’s Degree in Industrial Management, 1981-1983
Dean’s List, 1982-1983
Career Development:
- AMA Strategic Planning Program, 2008
- Sexual Harassment Training for Managers, 2006 and 2008
- CNM Supervisory Course (72-credit hours), 2007
- Dave Kahle Sales Management Sales Course, 2007
- IMS Sales Territory Management Class, 2007
- TOP Sales Force Assessment Program, 2007
- Dale Carnegie Course
- Achieved two session awards for class 1994
- Selection Research, Inc, - Co-worker Perceiver Specialist Program
ACTIVITIES
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Serve on committees and lead projects in Rotary del Sol
President - Irving, Texas Human Society
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