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Independent Virtual Associate Resume


Contact Candidate


Name:

Cheryl

Location:

US-Minnesota

Experience:

Most Recent Job Title:

Independent Virtual Associate

Objective:

About me and objectives:
I have a very strong work ethic. I prefer to work in a private setting (less the distractions to focus on my work). I am dedicated, driven, and goal oriented. I am rational, understanding, focused & empathetic in times of confrontation & stress. I learn quickly. I welcome advise, instruction and constructive criticism from my peers. If there is something I do not know or understand I am not afraid to seek out the solution or ask for help. The ideal situation is to work out of my home.
I have a completely furnished private professional home office with fax, printer, copier, scanner, 2008 Gateway quad core desktop also have laptop. Windows Vista, Office Small Business 2007, up to date software & hardware including antivirus and firewall protection, high-speed DSL, dedicated business phone (2 line) with voice mail, call waiting, caller ID, unlimited calling in USA. Corded and cordless phone with headsets also cell phone.
2 adult household, no children at home, no distractions to interfere with my work.
With the high price of fuel, long commuting and dangerous Minnesota winters working out of my home office offers many advantages to both me and my employer. I am able to work longer hours, be less stressed and more focused.










What I am looking for:
I am looking for a work from home/home based/virtual office position.
“Green” positions large benefit to employer and employee. Employer saves on office space, equipment, and insurance. Employers see better quality/quantity of work and significant reduction in absenteeism. Employee saves on clothing, commuting costs, reduces stress. No fee position. Salary desired: $32,000 + per year, commissions/incentives/benefits a plus. 1099 employee ok. Contract, freelance, permanent, temporary. Full-time, part-time. Data entry, forms entry, order entry, clerical, inbound/outbound calls, telesales, B2B sales, virtual assistant, message center, appointment setter, virtual receptionist, answering services, email processing, research, web based demonstrations, training, and presentations. Event planning,
With my 15+ years of experience, you show me what you need and I will show you I can do it.

Resume Text:

.....Begin Resume Preview.....


Experience:



* Sunbelt Business Brokers - Midwest

1300 Godward Street NE, Suite 6300 Minneapolis MN 55413

Russ Nelson - Regional Vice President 612-455-0880 x308 rnelson@sunbeltnetwork.com

www.sunbeltmidwest.com

Independent Sales Associate -Home Based – MN (September 2008 – March 2009)



B2B lead generation, Telemarketing, appointment setting, list & cold calling (inbound/ outbound), generate event attendance, clerical, email information to potential clients, data base entry, Salesforce web based CRM, administrative access, build and review reports. Due to economy mine and other positions were eliminated. Hourly base pay with incentives and commission.



* Grindstone Incorporated

4725 Dorsey Hall Dr. Suite A Ellicott City, MD 21042

Jeff Streckfus – VP of Operations 1-888-724-7463 jstreckfus@grindstone.com

www.grindstone.com

Independent Agent & Administrative Assistant - Home Based –MN (February 2008 – June 2008)



B2B telemarketing, appointment setting, lead generation as assigned for various clients as needed.

List calling to generate interest and set appointment for clients and sales team. Also Administrative Assistant to President & VP of Operations. Dedicated clerical, reports, sales lists, all other clerical requested. Home based hourly position.



* PeopleNet Communications

1107 Hazeltine Blvd. Suite 350 Chaska, MN 55318

Brian McLaughlin – VP of Marketing 888-346-3486 bmclaughlin@peoplenetonline.com

http://www.peoplenetonline.com/

Inside Sales Representative (January 2003 - September 2006)



B2B Sales of GPS tracking equipment & services to the transportation industry. Cold & list calls to generate product interest & sales, trade show attendance, set appointments.

Utilize internet for research, subscribed databases (Netsuite & Act), trade publications for research of potential customer business. Present business plan, product & services to prospects high ranking company officers. Remote product/services demonstrations via weekly and on-demand Webex. Send out letters, product information, and promotional documents. Work very close in a TEAM environment with external sales staff, inside sales, and marketing staff. Manage sales pipeline. Meet & exceed set sales quota leads. Travel as needed for events, trade shows & customer visits (US and Canada). Assist in trade show and event preparation and activities. Salary based position with commissions. PeopleNet is the leading mobile communications and onboard computing provider is the USA and Canada.





* PeopleNet Communications

1107 Hazeltine Blvd. Suite 350 Chaska, MN 55318

Jenny Gindele – Operations Manager 888-346-3486 jgindele@peoplenetonline.com

http://www.peoplenetonline.com/

Technical Support Representative (April 2000 – January 2003)



Assist customers via inbound & outbound calls with technical questions, issues, training, and orders.

Monitor account health. Communicate & escalate to Operations Team, Sales Team, and Development Team. Document each call into data base. Pager/Cell phone on call 24/7 once per month. Collect data from customer diagnose & resolve issue on the spot.



*Skluzacek Oil Company

409 4th St NE Montgomery, MN 56069

Randy Skluzacek – Owner (507) 364-8790

Assistant Manager/Station Attendant/Cook/Waitress --Young America - (April 1995 - October 1999)



Truck Stop/Restaurant (Young America). Variable duties include; Cook, waitress, fuel desk/station attendant. Assistant Manager over average 15 staff & on-call pager duty 24/7. Stock shelves, order products, responsible for counting 3 cash drawers and replenishing bank rolls per shift. General labor (painting, cleaning etc). Resolve issues on demand.



*Young America Corp.

717 Faxon Rd. Young America, MN 55397

Sue Paehlke -- Lead (952) 467-1100

Call Center Representative and Sweepstakes Representative – (January 1992 – January 1995)



Large call representative at large call center, rebate, sweepstakes, and promotions facility. Process promotions, resolve inbound complaints & issues, generate letters to customers, and return calls to customers. Back up line lead; generate team phone reports, back up receptionist for corporate office. Sweepstakes Department duties included processing winning entries. Some travel .





Education:

Gaylord High School Gaylord, MN

Mankato Technical College 2 year Nursing Program (1991)

Dale Carnegie sales course in Minneapolis Minnesota.

Various sales, communications, management and self improvement seminar/training classes.









Other Experience:

Advanced computer skills. MS Office, MS Excel, MS Outlook & Express, MS PowerPoint, and Messenger services, Map Point. Microsoft Windows (currently use Vista & Office Small Business 2007 - familiar with various Windows versions and office applications).

Webex conference tool, GoToMeeting, with extensive experience with online demonstrations and training. Internet, printing, faxing, filing, scanning and typing. SalesGenie and list generation.

SalesForce, Netsuite, and various database/CRM applications. Also several secure applications such as IV Desk. Various email applications (currently using Window Live Mail). Various Instant Messaging programs and their applications.

Specialized training and experience in Transportation industry with mobile communications and onboard computing, GPS tracking systems, dispatch software, logs, messaging, forms, driver and vehicle performance and activity software, Fuel Tax, engine diagnostics and performance software. Also experience with industry trade publications & events.

Course & class room training in Business Brokering but not licensed.



About me and objectives:

I have a very strong work ethic. I prefer to work in a private setting (less the distractions to focus on my work). I am dedicated, driven, and goal oriented. I am rational, understanding, focused & empathetic in times of confrontation & stress. I learn quickly. I welcome advise, instruction and constructive criticism from my peers. If there is something I do not know or understand I am not afraid to seek out the solution or ask for help. The ideal situation is to work out of my home.

I have a completely furnished private professional home office with fax, printer, copier, scanner, 2008 Gateway quad core desktop also have laptop. Windows Vista, Office Small Business 2007, up to date software & hardware including antivirus and firewall protection, high-speed DSL, dedicated business phone (2 line) with voice mail, call waiting, caller ID, unlimited calling in USA. Corded and cordless phone with headsets also cell phone.

2 adult household, no children at home, no distractions to interfere with my work.

With the high price of fuel, long commuting and dangerous Minnesota winters working out of my home office offers many advantages to both me and my employer. I am able to work longer hours, be less stressed and more focused.





















What I am looking for:

I am looking for a work from home/home based/virtual office position.

“Green” positions large benefit to employer and employee. Employer saves on office space, equipment, and insurance. Employers see better quality/quantity of work and significant reduction in absenteeism. Employee saves on clothing, commuting costs, reduces stress. No fee position. Salary desired: $32,000 + per year, commissions/incentives/benefits a plus. 1099 employee ok. Contract, freelance, permanent, temporary. Full-time, part-time. Data entry, forms entry, order entry, clerical, inbound/outbound calls, telesales, B2B sales, virtual assistant, message center, appointment setter, virtual receptionist, answering services, email processing, research, web based demonstrations, training, and presentations. Event planning,

With my 15+ years of experience, you show me what you need and I will show you I can do it.



References:



1) Russ Nelson - Regional Vice President

Sunbelt Business Brokers

(612)455-0880 x308

rnelson@sunbeltnetwork.com

Professional /business reference

2) Chris Jones – President

Sunbelt Business Brokers

(651) 221-9299

cjones@sunbeltnetwork.com

Professional/business reference

3) Jerry Fontinelli - Sales Associate

Sunbelt Business Brokers

(651) 221-9299

jfontinelli@sunbeltnetwork.com

Professional/business reference

4) Jason Tostenson

(507)381-3350

Personal reference












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