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Elizabeth
US-Florida
Manager
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ELIZABETH PONCE
4410 Brighton Place, Coconut Grove, Florida 33133
(305) 665.2599
lichielizabeth@yahoo.com
Focus of Interest: HOSPITALITY / ENTERTAINMENT INDUSTRY
Self-motivated, focused and results-driven professional, with strong customer service background combined with expertise in building consensus across diverse cultures and business agendas. Possess a career history of managing complex projects and creating effective strategies and solutions to deliver high quality services. Demonstrate energetic communication style that inspires people to act decisively toward a common goal. Recognized as catalyst for effective business relations and optimum customer service delivery. Adept at managing all functional areas of a small business and developing successful plans to revamp small investment and generate substantial revenue growth. Articulate in Spanish and English.
CORE COMPETENCIES
- Exceptional level of communication and motivational skills with verifiable record of outstanding achievements
- Committed to exceeding client and personal expectations within challenging environments
- Great work ethic and outstanding ability in establishing and maintaining positive relationships with all levels of the organization
- Strong management and motivational skills to achieve maximum potential and attain corporate objectives
- Proven success in developing, executing and improving processes to ensure greater efficiency and productivity
PROFESSIONAL EXPERIENCE
Azul De Luna Productions - Guayaquil, Ecuador
GENERAL MANAGER 2008-PRESENT
- Provide primary leadership in managing all functional areas while utilizing capability in applying sound and consistent judgment to decision-making processes
- Demonstrate ability in managing multiple tasks without compromising the quality
- Direct and mentor individuals and groups in the completion of tasks and fulfillment of goals
Self Employed - Miami, FL
EVENT PLANNER 2005-2008
- Planned and executed all details related to various special projects and events; handled the planning and logistics for events and meetings to ensure that budgets were met
- Managed and developed assigned event budgets; established and developed productive business relationships with diverse individuals
- Conducted research to analyze potential event facilities, entertainment, transportation, promotional materials, and other aspects related to special events
El Clarin - Babahoyo, Ecuador
EMPLOYEE 2001-2002
- Played a pivotal role in developing strategic plans to change the image and reopen the small town newspaper of 250,000 in order to facilitate sale at a better price
Hotel Punta Carnero - Salinas, Ecuador
HOTEL MANAGER 1996-2001
- Oversaw front office operations emphasizing hospitality skills to ensure total guest satisfaction
- Directed and mentored subordinates to improve their efficiency and productivity in order to ensure growth and attainment of career goals
- Successfully transformed ideas into appropriate workable solutions, resulting to positive and profitable results
- Promoted and spearheaded marketing efforts; organized sold out shows for American musicians that generated large amounts of profit
- Hosted international tourism conference at the Hotel Punta Carnero
EDUCATION & TRAINING
Bachelor of Science in Marketing - Boston College, Chestnut Hill, MA
Greg Zittel Acting Studio - New York, NY
12-week Film-Making Course - New York Film Academy - New York, NY
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