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Customer Liason Manager/Sales Resume
Teriitory Sales Manager Resume
Margeaux
US-California-Sacramento
Event Coordinator
It is my goal to find a job in customer service where I can use my leadership strengths, degree in Hospitality Management and experience. I am an outgoing and friendly individual who values excellent customer service and professionalism. I have five years experience in customer service. I am proficient in administrative duties such as excel spread sheets, Quickbooks, filing, making reservations, and taking payments.
Education
B.S. Commercial Recreation Parks and Tourism Admin. Spring 2009
Certificate of Meeting and Event Planning (California State University Sacramento)
Professional Experience
Operations Manager/Program Director 2007- Present
Cheer Edu. Programs
• Owning and operating an after school cheerleading business, coaching and creating effective marketing materials.
• Managing all employees and training; overseeing and creating program development; administering program evaluations and budgeting.
Corporate Events Coordinator 2007-Present
Golfland Sunsplash Entertainment Center
• Coordinating events (100-4,000 people) beginning to end while implementing a high level of customer service to corporate clients.
• Creating customer satisfaction surveys, collecting data and preparing summative results for different departments; designing event promotional and admission materials; creating event, catering schedules and itineraries.
Sales and Administration Assistant 2005-2006
Hummer of Sacramento
• Upholding a high standard of excellence in customer service for each customer throughout their purchasing process; acting as a concierge or personal assistant to each customer.
• Assisting with vehicle sales, test drives, and giving car orientations to new car buyers; updating daily inventory lists and new vehicle addendums; responsible for numerous administrative duties.
Memberships and Certifications
• CPR Certified May 2007
• Phi Sigma Sigma Sorority CSUS Sacramento 2006-2007
Volunteer Experience
• City of Sacramento Youth Works Sacramento, CA Spring 2008
• A Touch of Understanding Roseville, CA Fall 2008
• Carmichael Parks and Rec. Carmichael, CA Fall 2008
References
Devon Buckley Corporate Sales, Golfland Sunsplash 916-529-9866
Greg Shaw PhD Assistant Professor CSUS Sac. Hospitality Shaw@csus.edu
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