Benefit Investigation Specialist Resumes in US-North Carolina-Charlotte: Sonya

Benefit Investigation Specialist Resume

Contact Candidate

Name:

Sonya

Location:

US-North Carolina-Charlotte

Experience:

Most Recent Job Title:

Benefit Investigation Specialist

Objective:

To obtain a permanent or long term position within a growing company, in which I plan to excel by gaining new skills and knowledge enabling me to grow within that company.

Resume Text:

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SONYA M. WILSON

7814 Hickory Hollow Lane

Charlotte, NC 28227

(803)554-5531

s_wilson92@yahoo.com

OBJECTIVE

To obtain a permanent or long term position within a growing company, in which I plan to excel by gaining new skills and knowledge enabling me to grow within that company.

EXPERIENCE

Aerotek/Lash Group(Contract) Charlotte, North Carolina

Benefit Investigation Specialist November, 2008 to January, 2009

*Called patients' insurance payers to verify insurance benefits specific for the infusion drug Remicade.

*Updated data base with revised patient and insurance payer information.

Spherion/Shutterfly Charlotte, North Carolina

Machine Operator October, 2007 to February, 2008

*Set-up and operate auto-case machine to produce book covers.

*Maintained an accurate count of book covers produced.

*Maintained the viscosity of the glue to produce certain book covers according to their specifications.

*Maintained up-keep of the machine and work area.

1st Place Staffing/Wachovia Charlotte, North Carolina

WDA Phone Representative February, 2007 to July, 2007

*Service customers' accounts giving account balances, ordering checks, placing stop payments, transferring funds, ordering replacement debit or atm cards, etc.

*Problem solved issues and concerns in reference to customers' accounts providing excellent customer service.

Temporary Agencies Charlotte, North Carolina

Customer Service Representative January, 2005 to Present

*Assignment processing IRS tax payments with government security clearance.

*Assignment performing insurance benefit verification.

*Assignment at a mortgage company performing mass filing and coping and assisting the skip trace team when needed.

*Assignment performing customer service related to connection and

reconnection of gas services and establishing payment plans.

*Assignment providing technical support to forest rangers and their staff via Outlook and the internet.

Health Resource Associates Charlotte, North Carolina

Customer Service Representative March, 2004 to February, 2005

*Generate maximum cash flow through clean claims, timely follow-up and

accurate posting.

*Obtained insurance information from patients for verification.

*Offered financial solutions to patients who obtained an account balance.

*Research and resolve issues pertaining to accounts.

*Deliver the highest level of customer satisfaction to patients, employees and businesses.

Clarke American Charlotte, North Carolina

Customer Service Representative April, 2000 to April, 2003

*Verified or revised the information to reorder financial checks and

check related products for the customers of various financial

institutions.

*Upgraded company products to customers to increase revenue growth.

*Research and resolve delivery issues and errors pertaining to customer

orders and provided customer satisfaction.

Nursefinders Rock Hill, South Carolina

Certified Nurse's Assistant/Nurse Technician June, 1993-November, 1999

*Supplemented the staff of nursing homes and hospitals providing patient care.

EDUCATION

ECPI School of Technology Charlotte, North Carolina

Associate Degree Presently Attending

Medical Administration Program

York Technical College Rock Hill, South Carolina

Surgical Technician Program 2000-2003

Prerequisite Courses

York Technical College Rock Hill, South Carolina

Certificate 1991

Home Health Care Aide

Rock Hill High School Rock Hill, South Carolina

Diploma 1986-1989

General Academics

REFERENCES Available upon request

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