Property Manager Resumes in US-California: Gail

Property Manager Resume

Contact Candidate

Name:

Gail

Location:

US-California

Experience:

Most Recent Job Title:

Property Manager

Objective:

Resume Text:

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“Gail has distinguished herself by consistently exceeding expectations and producing high quality work. She has strong organizational, communication and tenant relation skills and is well liked by her tenants and staff.”

KENT BOROWICK, DIRECTOR OF ASSET MANAGEMENT, TRINITY PROPERTY GROUP

QUALIFICATIONS PROFILE

Proactive, enthusiastic, and tenacious Professional Commercial Property Manager with more than 13 years of accomplishments in managing Class A high rise office buildings complemented with stellar reputation in optimizing efficiency, reducing operating expenses, and generating tenant occupancy. Exemplify measurable skills in developing and implementing innovative plans and leading employees to foster team unity toward achievement of corporate goals and objectives. Accustomed to working with diverse people and providing innovative solutions. Motivated, results-driven, and able to multitask and work under high stress, fast-paced situations, with emerging and multiple responsibilities.

AREAS OF EXPERTISE

- Property Management and Operations

- Facility Maintenance and Repair

- Financial Reporting and Analysis

- Budget Preparation and Execution

- Operating Expenses Reduction

- Regulatory and Safety Compliance

- Superior Presentation and Negotiation Skills

- Leadership, Training, and Team Building

- Problem Resolution and Decision Making

- Articulate Oral and Written Communication

MAJOR ACHIEVEMENTS

- Earned the “Energy Star Certification” at two buildings in Agoura

- Received the “Exceptional Performance Award” in 2003 and “Exceptional Team Performance Award” in 2004 from Trammell Crow Company

- Commended by Mayor Tom Bradley for Project Conserve, the first commercial office recycling program in the City of Los Angeles, which resulted in favorable public image in the City of Los Angeles

- Achieved annual reduction of $70,000 in energy costs as a result of a full building lighting retrofit

- Increased tenant retention by designing and implementing innovative tenant programs

- Successfully accomplished parking structure, lobby, and outdoor water feature renovation, as well as a fire life/safety system upgrade, breathing new life into a 1988 building

- Led a management team that received the BOMA “Building of the Year” award in more than 500,000-square-foot category at One California Plaza in 1989

SUMMARY OF EXPERIENCE

PROPERTY MANAGEMENT AND OPERATIONS:

- Directed and coordinated all daily operational aspects of four office buildings totaling to 296,000 square feet in Agoura, Westlake Village, and Oxnard

- Provided expert oversight to ensure the smooth operation of a complicated Class A, 33-story high-rise with more than 615,000 square feet of commercial space in downtown Los Angeles

- Primarily held responsible for all tenant renewals as well as in obtaining bids and negotiating contracts

- Assumed full responsibility in orchestrating all risk management procedures, monthly safety meetings, timely submittal of incident reports and reviewing insurance certificates for accuracy

- Actively responded to emergencies such as elevator entrapments, fire alarms, power outages and armed robberies

- Regularly consulted with the Chief Engineer to ensure the quality of maintenance and repairs, and to provide a safe, clean, and attractive property

- Skilled in financial management of budgets, variance and operating reports, forecasting, capital expenditure planning and other performance data to measure profitability and goal achievement as well as to identify cost reduction measures

- Attained 100% rental fees and Common Area Maintenance (CAM) assessments

- Responsibly approved all operational expenses for payment at the property level

- Administered budget activities to fund operations, maximize investments, and increase efficiency

- Developed strategies and marketed the properties to increase profitability and return on investment for the organization while working collaboratively with listing brokers to maintain target occupancy

SUPERVISION, TRAINING, AND DEVELOPMENT:

- Diligently developed and managed a highly motivated team of 35 contracted staff, including maintenance, security, janitorial, parking and administrative personnel in order to provide exemplary customer service and maximize staff engagement while minimizing turnover

- Managed tenant improvement construction projects up to $3 million within budget and time constraints

- Fostered positive working environments to develop team unity and highest staff performance

- Facilitated training for tenants, focusing on emergency evacuation plans and disaster recovery plans

CUSTOMER SERVICE AND COMMUNITY RELATIONS:

- Communicated with parking, security, janitorial, and accounting managers to achieve unity of purpose, goals and long range planning

- Built and cultivated long-term quality relationships with City of Los Angeles Department of Building and Safety and the City of Los Angeles Fire Department

- Provided superior customer service and communicated to tenants, prospects and vendors in order to maximize customer satisfaction and increase renewals, revenue, reputation and profitability

EMPLOYMENT HISTORY

PROPERTY MANAGER SEP 2007–NOV 2008

THE MULLER COMPANY - OXNARD, CA

GENERAL MANAGER OCT 1995–SEP 2007

CBRE REAL ESTATE SERVICES, INC. (FORMERLY KNOWN AS TRAMMEL CROW COMPANY) - LOS ANGELES, CA

GENERAL MANAGER OCT 1995–MAR 1996

ASSISTANT PROPERTY MANAGER FEB 1989–MAR 1996

MS MANAGEMENT SERVICES - LOS ANGELES, CA

EDUCATION

BACHELOR OF SCIENCE IN RECREATION AND LEISURE STUDIES

Graduated magna cum laude

- California State University, Northridge, CA

LICENSURE AND CERTIFICATION

California State Real Estate Sales License: Present–April 2012

Real Property Administrator Certification, Building Owners and Managers Association (BOMA), Los Angeles: 1994

ACTIVITIES

Property Management Committee, Ventura Yacht Club

TECHNICAL PROFICIENCIES

Microsoft Word, Excel, Timberline and Skyline

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