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Virtual Assistant Sub-Contractor/HR Manager Resume
Curt
US-Utah-Salt Lake City
District Manager
A creative, goal-orientated professional with strong management and customer/account satisfaction experience seeks a management position where I can lead a team to victory. Demonstrated experience in project introduction and management, category management, customer relations, field force management, promotions management, report generation, market and opportunity research, compliance monitoring, inventory control, and scheduling
Curtis P. Cochranrn5279 S. Morning Sky Circle rnSalt Lake City, Utah 84123 rn801-262-3454 home rn801-815-4130 cell rncurtcochran@yahoo.comrnrnQUALIFICATIONS SUMMARYrnA creative, goal-orientated professional with strong management and customer/account satisfaction experience. Demonstrated experience in project introduction and management, category management, customer relations, field force management, promotions management, report generation, market and opportunity research, compliance monitoring, inventory control, and scheduling.rnrnAREAS OF STRENGTH rnCustomer Satisfaction – Problem Solving – Communication – Project Management rnEmployee Development – Strategic Thinking – Program Execution – Team PlayerrnSense of Urgency – Public Speaking – Product IntroductionrnrnWORK EXPERIENCErnZone LeaderrnHandleman/REPS Company, Salt Lake City, Utah rnSeptember 1999 to March 2009rnCategory manager, distributor, and service provider of prerecorded music titles and other consumer packaged goods to retailers in the United States, the United Kingdom, and Canada.rn· Work with corporate Marketing Managers to create regional promotions throughout the year resulting in 15% sales increases in conjunction with quarterly holidays.rn· Create sales and promotion analysis based on raw information from the corporate office. Creation of the “Are You Average” report resulted in 12% increase in sales.rn· Previous positions include District Manager, Assistant District Manager, Certified National Trainer, and Territory Manager.rn· Coordinate all sales/service related responsibilities for assigned accounts consisting of 300 stores and $15 million of revenue and P&L accountability. Consistently achieve 95% or above for monthly service calls for the zone.rn· Track regional compliance of national and customer marketing programs to ensure maximum exposure. Partnered with customer’s management to implement marketing materials and promotions to maximize sales.rn· Expedite positive and constructive communication between corporate office and field personnel thus allowing timely and cost-effective decisions to be made.rn· Problem solving issues relating to service, operations, logistics, and technical opportunities. Assisted with development of handheld scanning devices used in the field.rn· Supervision, hiring, scheduling, and development of all employees in the Rocky Mountain area. Two employees eventually advanced in to management positions.rn· Develop and implement new operational procedures in order to reduce costs, maximize productivity, customer satisfaction, and profitability.rnrn· Conduct detailed analysis of under performing customers and product categories. Work closely with sales reps and customers’ management to improve sales.rn· Research market opportunities based on information from the Internet, which lead to new product categories introduced in an effort to maximize sales.rnrnTerritory Sales ManagerrnIntercraft, Salt Lake City, Utah rnJanuary 1996 to September 1999rnIntercraft was one of the largest manufacturers, distributors, and service providers of ready-made picture frames to retailers in the United States.rn· Developed, presented, and executed profitable promotions to accounts and potential new business, which assisted my territory to consistently increase sales by 8-10%.rn· Coordinated all sales/service responsibilities in the Utah area for assigned accounts.rn· Increased sales in assigned accounts through intelligent purchases, introduction of new product, inventory control, and successful seasonal promotions.rnrnRegional Sales ManagerrnDecorel, Inc., Salt Lake City, Utah rnMay 1992 to January 1996rnDecorel was one of the largest manufacturers, distributors, and service providers of ready-made picture frames to retailers in the United States.rn· Developed, presented, and executed profitable promotions to accounts and potential new business, which assisted my region to increase sales by 15%.rn· Successfully supervised the replacement of an industry competitor in a national retailer.rn· Coordinated all sales/service responsibilities in the Rocky Mountain Region.rn· Coordinated all human resource and employee development responsibilities within my region.rn· Decorel was purchased by Intercraft (above) in January 1996 and I was reassigned to the above position of Territory Manager.rnrnEDUCATIONrnBoise State University, Boise, IdahornGraduated Bachelor of Business Administration – Marketing rnGraduated Associate of Science Degree – Management rnrnAWARDSrnHandleman – Top 10 Districts in the Nation – Fiscal 2000rnIntercraft – Territory Manager of the Year - August 1999rnrnAdditional educational classes completed rn rn· Certified National Trainerrn· Building a Successful Teamrn· Building Strong Customer Relationshipsrn· Coaching and Counselingrn· Managing Projectsrn· Creating a Strong Leadership Teamrn· Dealing with Difficult Customers rn· Leading Effective Meetingsrn· Applying Leadership Basicsrn· Time Managementrn· Disciplining and Redirecting Employeesrn· Presentation Skillsrn· Executive to Employee Communications rn· Delegatingrn· Providing Positive Feedbackrn· CLEAR Communication Strategiesrn· Managing Changern· Conflict Interventionrn
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