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Contact Candidate


Name:

John

Location:

US-California

Experience:

Most Recent Job Title:

Management

Objective:

--

Resume Text:

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QUALIFICATIONS PROFILE



Self-motivated, optimistic and results-driven professional with in-depth knowledge of developing and implementing efficient training administration combined with well-developed skills in prioritizing, decision-making, and performance improvement. Recognized as a dedicated and goal-oriented leader with a proactive management style and proven motivational skills; capable of leading individuals and groups to achieve their maximum potential and accomplish company goals. Adept at analyzing and interpreting information in multiple viewpoints; able to identify, evaluate, and resolve human relations and work performance problems to facilitate improvement.





KEY STRENGTHS



- Strong Leadership and Supervision

- Training and Employee Development

- First-Rate Customer Service

- Retail Management

- Policy / Procedure Control

- Teamwork and Collaboration

- Vendor Relations

- Inventory Management

- Managed Sense of Urgency

- Communication / Interpersonal Skills





PROFESSIONAL EXPERIENCE



The Home Depot - Thousand Oaks, CA

SALES MANAGER 1999-PRESENT

- Supervise overall aspects of store operations, installations, special order merchandise, and bottom-line expenses to ensure revenue growth for a high-volume retail home improvement store generating more than $80M in annual revenue

- Provide primary leadership to the day-to-day operation areas involving the vault, office operations, receiving and frontend registers

- Perform a wide range of human resources functions including recruitment, hiring, training and development, as well as overseeing 150 to 180 staff associates and 21 department supervisors

- Work collaboratively with outside service providers and vendors to cultivate and strengthen solid business relationships

- Monitor and ensure compliance with safety guidelines and standard operational procedures

- Ensure successful attainment of established goals as well as monitor progress by conducting sales reporting and performance metrics evaluation

- Perform sales trends analysis in a regular basis and audit key operational processes to ensure accuracy and efficiency

- Direct and motivate associates to improve work performance and maximize contribution to store success



Key Accomplishments:

- Played a pivotal role in the development and implementation of processes that streamlined existing operations involving special orders, installs and established store sales objectives to drive bottom line and prevent any losses

- Consistently received a positive store and performance evaluation rating over the previous year by delivering a positive sales comp% every fiscal quarter

- Successfully managed and maintained a 97% retention of store associates for the past three years; fostered a positive working environment with all associates to guarantee profitable results through solid teamwork

- Significantly increased special order revenue and improved sales through associate coaching, mentoring, and training

- Coordinated with all associates to clearly communicate store and company objectives and successfully operated a high volume retail store

- Developed an inclusive environment, promoting equality and diversity as well as maximizing efficiency by supporting his associates and delivering useful feedback





MILITARY EXPERIENCE



PETTY OFFICER - U.S. Navy 1991-1999

- Effectively utilized personnel management skills in directing staff while ensuring improvement in performance and achievement of set goals

- Facilitated training, performed staff evaluation, and provided appropriate feedback regarding performance and training requirements

- Proactively participated in briefings, trainings, and situation reports; enforced and ensured compliance with all organization policies, procedures, and goals

- Collected and distributed information on status reports for presentation to members of staff





PROFESSIONAL TRAINING



Home Depot Management / Service Training Programs

Leadership Skills - Working Relationships - Team Building - Customer Service - Merchandising

Profit and Loss Reporting - Sales Reporting - Safety - Hazmat - Associate Performance Evaluations

Problem Solving / Resolution



Military Leadership Training

Objective / Leadership Skills - Performance / Evaluation Standards - Team Building / Motivation

Stress Management - Personnel Relations - Multi-Tasking - Situation Assessment





ACTIVITIES



- Member, City of Thousand Oaks Chamber Of Commerce / City of Thousand Oaks School Systems / City of Thousand Oaks Sports and Recreations / Thousand Oaks Parks and Recreations

- Member, City of Port Hueneme Boys and Girls Club / Ventura County Boys and Girls Scouts

- Member, U.S. Naval Base, Port Hueneme, CA

- Volunteer, Habitat for Humanity




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