Physical Education/Tourism Resumes in US-Florida-Ft. Myers/Naples: jack

Physical Education/Tourism Resume

Contact Candidate

Name:

jack

Location:

US-Florida-Ft. Myers/Naples

Experience:

Most Recent Job Title:

Physical Education/Tourism

Objective:

I wish to return to the travel and tourism industry in which I thrived in a marketing,promotions or sales capacity. I have also worked with children of all ages in my role as a physical education teacher

Resume Text:

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John S. Lehmannrn15091 Lakeside View Dr. Apt. 1601 rnFort Meyers ,Florida 33910rn(201) 906-5975 rnjerseyshorejack@yahoo.comrnrnrnSales / Customer Relations Professional – Travel & TourismrnA dedicated, detail-oriented team player with 16 years of experience in the travel and tourism industry. Background reflects skills and achievements in the areas of sales, marketing, promotions, event planning, account management and customer relations. A successful track record of increasing sales and promoting long-term account retention through excellent service and the development of strong, trusting relationships with customers.rnrnrnProfessional ExperiencernBRITISH AIRWAYS, New York, NYrnSales Assistant, 1993-1999rnPlanned, coordinated, and performed diverse sales, account management, and customer relations functions for the company’s largest sales office in the United States. Promoted to serve as a key member of an elite sales team that operated a $25 million office. Performed travel planning for British Airway flights including the Concorde.rnrn Selected to manage several key Fortune 500 and Wall Street accounts including Morgan Stanley, Goldman Sachs, and Deutsche Bank; communicated extensively with travel managers to identify requirements and coordinate appropriate arrangements for senior-level executives and national entertainers.rnrn• Achieved and maintained an exceptionally high rate of customer satisfaction through effective account management, timely problem resolution, and personal attention to individual customer’s needs.rn• Used all available internal resources to coordinate the prompt and diplomatic resolution of VIP customer concerns; acted as a liaison with London office to secure inventory and resolve baggage problems.rn• Generated substantial repeat business and expanded market share through outstanding customer service.rnrn Spearheaded and managed major product launches and special events; worked collaboratively with colleagues to scout and select venues and vendors, create invitations, and manage guest lists.rnrn Contributed to the profitable growth of the company by developing account strategies with sales team; helped develop packages and programs to satisfy customers’ requirements and capture business from competing airlines; instrumental in the sales team consistently meeting or exceeding revenue targets.rnrn• Protected and maintained company’s revenue by negotiating rates and services with customers and travel managers; achieved full international flights through proper account management and inventory management.rnrn Planned and coordinated “familiarization trips” for top travel agents to promote company product line and increase sales volume; developed itineraries, selected agents, and coordinated arrangements with hotels and tour companies internationally; escorted agents and promoted air and land packages.rnrnReservations Agent, 1983-1993rnIntroduced and sold a wide range of air and land products to leisure and corporate customers. Coordinated travel arrangements throughout 20 domestic and 220 international cities. Consistently exceeded sales objectives.rnrnEducationrn• Fairleigh Dickinson University – Bachelor of Science in Marketing, 1983 (Senior Class President)rnrnAdditional Experiencern• Café Cibo, Fort Meyers, FL. – Assistant Manager 2008 – 2009rn• Red Bank Middle School, Red Bank, NJ – Teacher of Health & Physical Education 2005 – 2008rn• Café Cibo, Fort Meyers, FL – Assistant Manager 2004 – 2005rn• Academy Charter High School, South Belmar, NJ – Teacher of Health & Physical Education 2002 – 2004rn

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