General Manager Resumes in US-Georgia: Steffan

General Manager Resume

Contact Candidate

Name:

Steffan

Location:

US-Georgia

Experience:

Most Recent Job Title:

General Manager

Objective:

Resume Text:

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MANAGEMENT EXECUTIVE

Ready to apply my strong ability to direct full-service hospitality operations and develop strategies to further enhance customer service and achieve impressive results

PROFILE

Dynamic, flexible, and hands-on F&B Management Executive offering almost 10 years of combined experience in general management, sales and marketing, and personnel training for full-service hospitality operations. Fully knowledgeable in all facets of the industry based on an extensive integrated background involving hands-on experience at every level for diverse restaurants - strives for ultimate client satisfaction and improvement of operations.

Core competencies include:

- Organizational Development

- Turnaround Strategies

- Public Relations Skills

- Food Sanitation Practices

- Vendor Sourcing / Negotiations

- Project Management

- P&L Budget Accountability

- Revenue Projections

- Service Enhancements

- Cross-Functional Team Training

- Revenue Growth

- Staff Supervision/Motivation

- Inventory and Cost Control

- Menu Planning

CAREER HIGHLIGHTS

Management and Administration

- Proven track record in turnaround management through close attention to budget administration, organizational structure, as well as staff supervision and development

- Maximize assets in both vendor relations and corporate growth through combined leadership and management skills – quickly resolve issues that impede progress or create disputes

- Exceed employer expectations with focus on guest satisfaction and retention, strict attention to quality service, and consistent application of extra effort

Sales and Marketing

- As Director of Operations, worked collaboratively with staff and set up appropriate distribution networks for products; rapidly expanded market penetration and responsible for revenue growth

- Delivered presentations to groups for product/service promotion

- Achieved nationwide exposure for company’s marketed products and services

AWARDS AND HONORS

Obtained the “Triple Diamond” Award at Dan Marino’s in Las Vegas for outstanding food and service

CAREER WORK PATH

Atlantic Station Wine LLC - Atlanta, GA

Director of Operations 2008-Present

- Oversee 5 locations of The Grape Wine Bar; manage all revenue and budgets for company portfolio and support General Managers individual activities

- Seek for potential business opportunities that would benefit the business in all aspects of the hospitality industry

- Played a key role in achieving the “Hot New Concept of the Year” award for The Grape Wine Bar by restaurant reviews

General Manager / Regional Chef 2007-2008

- Effectively rendered support to kitchen outlays while maintaining a strong work ethic in the Wine Bar at Atlanta

- Provided monthly inventory, scheduling, ordering, holding kitchen and server meetings; maintained cleanliness in the kitchen to maximize productivity and maintained exceptional work ethic to increase sales

- Controlled wine and food purchasing in order to hit target budget

OTHER POSITIONS HELD

Malbec LLC (dba The Grape Wine Bar) - Orlando, FL

Executive Chef 2006-2007

Dan Marino’s Fine Food and Spirits - Las Vegas, NV

Corporate Trainer 2005-2006

Dan Marino’s Fine Food and Spirits - Orlando, FL

Executive Chef 2004-2005

Sous Chef / Cook 1999-2004

EDUCATIONS / CREDENTIALS

Valencia Community College, Orlando, FL

- Selected Coursework in Hospitality Management

Career Development:

- Certified in food safety for Florida and Nevada

- Trained in The Oz Principles of Accountability

- On the safety committee at Marino’s for 5 years

ACTIVITIES

Volunteered at few breast cancer runs, set up tables and handed out drinks

Actively catered meetings and dessert gatherings for young business professionals with Club Blue – an affiliate of The Boys and Girls Club of America – in order to help raise money for the club

Reference Furnished Upon Request

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