General Management Resumes in US-Pennsylvania: Richard

General Management Resume

Contact Candidate

Name:

Richard

Location:

US-Pennsylvania

Experience:

Most Recent Job Title:

General Management

Objective:

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Resume Text:

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QUALIFICATIONS PROFILE

Competent, adaptable, and results-driven management professional equipped with strong business acumen combined with extensive years of developing policies and procedures to improve productivity, reduce cost, and expand client base. Possess a career history of proven expertise in implementing effective strategies to deliver unparalleled client services. Demonstrate in-depth knowledge of management principles, strategic planning, and proper serving etiquette. Exhibit proficiency in utilizing leadership and organizational skills to generate outstanding results; capable of supervising individuals and groups to achieve established goals. Recognized as focus and goal-oriented individual; highly adept at assessing challenges and developing cost-effective solutions to bring forth exceptional results. Proficient in QuickBooks, MS Excel and Word.

KEY STRENGTHS

Leadership and Staff Supervision

Operations Management

Planning and Development

First-Rate Customer Service

Business Management

Communication / Interpersonal Skills

Cost Control

Strategic Thinking Skills

Staff Training and Development

PROFESSIONAL EXPERIENCE

American Bar and Grill - Glen Mills, PA / Chester Springs, PA / Phoenixville, PA

MULTI-UNIT EXECUTIVE CHEF / GENERAL MANAGER 1998-PRESENT

- Manage entire financial business aspects through achieving budgeted revenue, controlling expenses and labor costs, as well as maximizing profitability

- Assume full responsibility in balancing all books, cash, and credit card transactions of previous day’s operations

- Oversee functionality of all restaurant facilities in compliance with sanitation standards and according to anticipated business volumes

- Ensure that all equipment and tools related to restaurant operations are in good working condition

- Facilitate training, supervision, and development of staff to guarantee guest satisfaction with regards to food quality, sanitation, and customer service

- Initiate the development of new menus and product ideas; negotiate with brokers and source out new products

- Approve requisitions and procure necessary equipment, materials, and supplies within budgetary limits

- Interact with guests and promptly handle escalated complaints and issues

- Strictly enforce compliance of al personnel with administrative policies, procedures, safety rules, and government regulations related to restaurant operations

Ludwigs Village Market - Glenmoore, PA

GENERAL MANAGER 1998

- Utilized strong leadership skills in coordinating overall functional areas of a 5000-square-foot gourmet market

- Played a pivotal role in the development and testing of all recipes for retail sale of more than 40 signature items sold with the Ludwig’s label

- Performed a wide range of human resources functions including hiring, recruitment, training, and scheduling of employees

- Managed procurement and organized display of all foodstuffs

- Balanced all accumulated cash and completed numerous duties related to daily settlement sheets, change purchases, and settlement of credit card transactions

- Developed and maintained a positive working environment among all employees as well as a satisfying shopping atmosphere to all consumers through ensuring the delivery of first-rate client service

Epicurean Restaurant & Bar - Phoenixville, PA

EXECUTIVE CHEF 1997-1998

- Monitored and ensured strict compliance with food and labor guidelines set forth with budgetary demands

- Facilitated training, mentored, and monitored performance of kitchen personnel as well as oversaw all related culinary activities; estimated food consumption and requisition

- Standardized production recipes to provide high quality services; established presentation technique and quality standards

- Led all marketing and new business decisions concerning both Epicurean and sister restaurant

EARLIER EXPERIENCE

EXECUTIVE CHEF - Valley View Restaurant - New Berlinville, PA 1996-1997

EXECUTIVE CHEF - Gables Inn - Limerick, PA 1994-1997

EXECUTIVE SOUS CHEF - Airport Ramada Inn - Essington, PA 1993-1994

LEAD COOK - Chadds Ford Inn - Chadds Ford, PA 1990-1993

FIRST COOK - White Horse Village Retirement Community - Middletown Township, PA 1989-1990

FOOD SERVICE SPECIALIST - United States Marine Corps 1985-1989

EDUCATION

ARMED FORCES FOOD SERVICE TRAINING COURSE - Washington, DC

MANAGEMENT BY MENU NATIONAL INSTITUTE FOR FOOD SERVICE INDUSTRY - Okinawa, Japan

Food Handler License

ACCOMPLISHMENTS

Featured Guest Chef of Meridian Cruise Ship

Instructor for Owen J. Roberts Adult Cooking Course

Featured Chef for Cable Cooking Show

Demonstration Chef for the American Mushroom Institute for the Taste of Harvest Festival

Member of the International Culinary Cruise Association

Certificate of Merit from the International Food Service Executives Association

Chef of the Quarter

Guest Judge in local recipe contest

Recipient of F. Nay Award

Silver Medalist, Chamber of Commerce Recipe Contest

Scholastic Judge in Local Tec School Contest

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