Online Community Chat Moderator Resumes in US-Ohio-Northwest: Regina

Online Community Chat Moderator Resume

Contact Candidate

Name:

Regina

Location:

US-Ohio-Northwest

Experience:

Most Recent Job Title:

Online Community Chat Moderator

Objective:

My objective is to obtain my B.A. degree in marketing within the next few years, and to work for a company that will allow me to work from home and grow within as well.

Resume Text:

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PERSONAL PROFILE:

I am an organized, dedicated, conscientious individual with a solid background working from home and in an office environment. I have demonstrated abilities to identify, analyze and solve problems. Experienced in data entry, I have a proven ability to work independently as well as part of a team. I am capable of multi-tasking while working well in a fast-paced environment. With a thirst for knowledge, I learn new tasks quickly and easily.

EXPERIENCE:

StudioCom Corp., Atlanta, GA. - Online Moderator

For Barbiegirls.com March 2008 - March 2009

Monitor chat room discussions via StudioCom website program. Monitor for foul language, sexual conduct, sexual harrasment, and cheating within the Barbiegirls.com website. Keep logs of who was reported how many times and for what reason daily to be sent to the customer.

For MyCoke.com September 2006 - December 2007

Monitor chat room discussions via StudioCom website program. Monitor for foul language, sexual conduct, sexual harrasment, and cheating within the Coke Studios website. Respond to users when called upon for problems. Open and close website when scheduled. Keep records of how many people are online each half hour and keep track of problems when they occur.

Metal Management Inc., Toledo OH. - Toledo Scale Operator/Retail Manager’s Assistant July, 2003 to August 2006

Responsibilities include weighing in customers on the scale and configuration of pay out to customer by use of the Metal Management’s scale system. This includes a description of the vehicle, the appropriate material inventory code, and if applicable, special pricing coding. Sole responsibility for the cash drawer, issuance and assignment of checks for all purchases over six hundred dollars. Use One World software to enter purchase orders for the Toledo yard. Primary person responsible to contact vendors, making purchases for all products on behalf of the Toledo Yard. Issue the bill of lading to truck drivers who deliver scrap metal to whom we sell. Confirm contract numbers for outbound loads are correct for generation of the BOL. Update pricing in system every month to keep current with market pricing in addition to entering and updating the special pricing sheet for selected customers. In addition, maintain spreadsheets monitoring inventory movements, special pricing for customers, and reconciliation for cash payments. Update a daily spreadsheet I created for the President of our Ohio Division that entails how many loads come in and out per day, how much tonnage came in and went out per day, figuring average cost for those commodities, entering daily the shear crane tonnage cut and running time, entering the hours worked daily with overtime, and updating the previous for month-to-date numbers. Enter all Industrial account tickets and paying by check per payment requests. Create special spreadsheets for personnel and customers upon request.

GM OnStar, Troy, MI. - Knowledge Team /Revenue Recognition, Check Entry Team - September, 2001 to December, 2002

As Knowledge Team: Reviewed and corrected aging reports in the GM OnStar application by ending subscriptions and writing off old balances, reviewed and corrected write off reports in the application by writing off old balances. Coordinator of team board which showed what our team had recovered in lost monies. Contacted subscribers regarding their credit cards being denied and to attempted to acquire another form of payment. Assisted the charge-back team when needed by logging information into the main spreadsheet for disputed charges made by subscribers. Assisted the Revenue Management General Supervisor in doing special projects.

As Revenue Recognition, Check Entry Team: Entered checks and credit card information with renewal information from subscribers into the GM OnStar application. Prepared and forwarded letters for medical information and returned checks back to the subscribers. Assisted Accounts Receivable in completing forms, preparing disbursements request for reimbursement checks and adjustments that needed to be charged back to the customer’s credit cards. Contacted Bank One about credits, lost account numbers, and incorrectly cashed checks. Troubleshoot accounts for Operations Manager. Assisted in balancing lockbox’s.

General Fasteners Company, Livonia, MI. – Inventory Analyst September, 1998 to February, 2001

Analyzed, investigated and resolved all inventory discrepancies identified through Manufacturing Production System. Assisted in conducting several physical inventories. Created and maintained filing system for all manufacturing routes. Input all routes for MPS including quality control specifications for each individual manufactured part. Worked with Quality Control to get part numbers entered correctly with correct spec’s required by the customer. Input all new part number forms for DRP and MPS. Assisted co-workers in understanding the DRP and MPS systems. Reviewed bi-weekly MPS error reports to keep system up and running. Analyzed and resolved obsolete inventory issues with sales and branch personnel. Performed inventory audits on branch operations, based on usage and order policy. Found and corrected costs in the FIFO layering. Input all parts numbers for forecasting. Reviewed and edited 90,000 part number descriptions for implementation of JBA software system. Assembled training manuals and file layout books for training of new software.

EDUCATION:

Macomb Community College, Macomb, MI . General Business, 1998-2000.

L’Anse Creuse High School North, 1998

Schoolcraft College, Livonia, MI. - Certificates in Team Building, Inventory Management, Decision Making, ISO9000, Stress Management, Inventory Analysis and Understanding Strategic Thinking & Planning in 2000.

TECHNICAL SKILLS:

Knowledge of Windows, Excel, Word, PowerPoint, Acrobat, Quark, Microsoft Outlook, and the Internet.

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