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Donna
US-Connecticut-Danbury/Bridgeport
Contract Administrator
To obtain a position that will alow me to use and further develop my contract and billing administration skills.
Donna M. Posthauer
New Milford, CT 06776
Cell phone - 203-512-2468
Dposthauer0761@charter.net
Summary A professional administrator with ten years experience in sales operations, contracts, and billing at a major cable corporation. Major strengths include client services, contract compliance, sales order processing and sales reporting/analysis. Additional skills in commission reporting/analysis, compliance and training. A solid performer who works well with others.
Experience Pitney Bowes Inc. - (December 2008 – May, 2009) Shelton, CT Contract Position
Contract Administrator of MVS Contracts Contractual and Time and Material Billing
• Weekly billing of service calls for third party vendors. Resolve service billing issues.
• Processed new contracts, change orders
• Increased accounts by 50% as a result of turnover and new billing system.
• Trained new hires in procedure and policy.
• Validated and resolved aged revenue, increasing revenue.
Louis Dreyfus Energy Services- (August, 2006 – June, 2008) Wilton, CT
Contract Compliance Administrator
• Processed previous day’s trades for compliance with ISDA and NASBE agreements.
• Research and generate each trade for commodity type (natural gas-physical and financial, Power-physical and financial, chemicals and options contracts) to determine appropriate language to implement into contract.
• Verify transactional terms by reviewing deal sheets to ensure proper addition of terms (i.e. settlement terms, pipeline clauses) into contract.
• Verify terms of individual contracts against counterparty’s master agreement for compliance and incorporating trader’s remarks.
• Audit trader/broker documentation prior to sending contract to guarantee accurate pricing, legal names, credit terms, and clauses.
• Run reports to identify contractual risk (i.e. quantify number of counterparties which have not yet confirmed trades); maintain statistics, track status and follow through with transmittal letter up-until confirmations are received; work in conjunction with management and Marketer/Schedulers/Traders regarding serious issues with outstanding contracts.
• Review and send amendments on current trades to counterparty’s (i.e. price, delivery terms and pipeline changes, making international or domestic phone calls.
• Served as back up administrator for E-Confirm.
Dental Associates - (August, 2004 – June, 2006) Danbury, CT Insurance Facilitator
• Reviewed and processed claims for submittal to insurance companies.
• Assisted patients with insurance needs/questions
• Processed requested information to insurance companies
• Performed accounts receivable functions: credit, collections, payments.
Donna Posthauer Page 2
experience Charter Communications - (February, 1987 – February, 2004) Newtown, CT
Traffic Manager/Sales Administrator
• Billed revenue by reviewing, processing sales orders. Reviewed all incoming contracts for compliance. Produced an average of 1500 affidavits and invoices on a monthly basis. Processed all credit checks for new clients. Processed order changes, cancellations, adjustments, and credits.
• Resolved order entry error report.
• Recipient of Support Employees of the Year Award by Management.
• Reduced Aged Accounts by 42%, by putting new procedures and policies in place
• Prevented revenue loss by $160,000 in one month, exceeding company target.
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Education Western Connecticut State University (1981-1983) Danbury, CT Received Bachelor’s Degree in Liberal Arts (History)
New Milford High School New Milford, CT
Company Sponsored Training Contract Systems, Billing Systems, SAP, Oracle, Microsoft Excel, Word, Outlook, and Access; Lotus Notes, AS400, Encoda systems, Entegrate, MVS Billing.
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