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David
US-North Carolina-Western/Asheville
Operational Excellence Manager
A professional with a MBA in Management; a Bachelor’s degree in Organizational Management and over 6 years experience with Lean and Quality background. I received my Six Sigma Greenbelt Certification in 2007 and I’m a certified examiner for Lean, Quality and business processes. I’m also experienced in Computer programming and Networking. I received my Associates degree in Computer Technology and CompTIA Network + Certification. I plan to leverage my education and experience to receive a mid-level management job.
15 Olde Covington WayrnArden, NC 28704 Home: 828-676-0667rnCell: 803-968-0764rndwiz_1971@yahoo.comrnDavid WitherspoonrnSummaryrnrnA
professional with a MBA in Management; a Bachelor’s degree in Organizational Management and over 6 years experience with Lean and Quality background. I received my Six Sigma Greenbelt Certification in 2007 and I’m a certified examiner for Lean, Quality and business processes. I’m also experienced in Computer programming and Networking. I received my Associates degree in Computer Technology and CompTIA Network + Certification. I plan to leverage my education and experience to receive a mid-level management job.rnExperience
2007-Present Eaton Corporation Arden, NCrnOperational Excellence Manager (Global Sales and Marketing)rnIn 2008, the Sales and Marketing group made $2.9 billion in sales; 85,000 incoming calls per month, and also have 750 Field Sales employees. I played an active role in Eaton’s continued growth and profitability through applying Lean Six Sigma methodologies and Continuous Improvement of overall service experience and quality for Eaton customers.rnrn• Saved Eaton $293,000 in cost saving projectsrn• Saved Eaton 8532 hours on cost saving projectsrn• Completed over 40 projects for 2008rn• Lead over 20 Business Process Improvement (BPI) and Kaizen eventsrn• Developed and trained Process Improvement Expert (PIE) rn• Increased the Order entry rate from 95% to 98%rn• Developed 5 Quality metrics for Eaton (Phone call, E-mail, Procedure/ Process, Supplier Quality and Customer survey audits)rn• Improved the Customer survey, Net Promoter Score from 52% to 75%rn• Implemented a Lean Culture at Eaton; Trained all employees on the Lean eight tools and how to eliminate waste by using the toolsrn• Developed a front office Lean Culture at Eatonrnrnrn2005-2007 Eaton Corporation Arden, NCrnLean / Six Sigma CoordinatorrnOrganize, Plan, and Implement an effective program to eliminate waste from business processes that made $45M in 2007. This was accomplished by the application of Eaton Lean Six Sigma (ELSS) tools in a team environment. rnrn• Increased the sales growth from $36M to $45M by eliminating waste on 12 product lines rn• Planned and Lead 40 Kaizen events and follow up activitiesrn• Audited 10 Eaton plants annually on Lean, Quality and Business processes; became a Certified Examiner for Eaton in 2006 rn• Completed my Six Sigma Greenbelt Certification by completing a project that saved Avery Creek $50,000 in material and time savings rn• Saved Avery Creek over $120,000 in cost savings during 2007rn• First Lean Coordinator to receive an 5 in 5S at Eatonrn• One of four plants to receive an 4.3 in our overall Lean score in 2007; World-class Lean scorern• Created a Lean Culture at the Avery Creek plant by training all the employees, Developed a skill matrix for all employees rn• Reduced Days on Hand by 25% from 80 to 60 daysrnrnrn2003-2005 Eaton Corporation Sumter, SCrnLean / Six Sigma AssociaternrnOrganize, Plan, and Implement an effective Lean and Six Sigma programs to eliminate waste from business processes in the Sumter Plant.rnrn• Achieved a Lean score of 3.8 in 2005; one of the highest score in Eatonrn• Developed over 50 method sheets for the Fabrication department rn• Implemented time studies for all the operation in the Fab. Departmentrn• The TPM, Setup Reduction and Standardized Work Championrn• Increased the TPM and Setup Reduction score from an 4 to an 5 rnrnrn1998-2003 Eaton Electrical Sumter, SC rnPaint line Coordinatorrn• Developed 25 method sheets for the Paint line at Eatonrn• Supervised eight employees on the Paint line at Eaton rnrnrn1995-1999 CPU Computer store Sumter, SC rnCo-Owner and Sales Representative rn• Built and sold computers for wholesale pricern• Rebuilt and designed custom computers for customersrn• Sold over 120 computers a year rnrnEducation/Training rn2005 Webster University Sumter, SCrnM.B.A. Business Administration, 3.6/4.0 GPArnrn2003 Morris College Sumter, SCrnB.S. Organizational Management, 3.7/4.0 GPA rnrn2002 Central Carolina Tech Sumter, SCrnA.S. Computer Programming Technology, 3.25/4.0 GPArnrnCertifications Six Sigma Greenbelt Certified, CompTIA Network+ Certifiedrn Certified Eaton Business Excellence Examinerrn Certified Quality Examiner (EQS); Certified Lean Examinerrn 40 hours of CQE Training, 40 hours of 8D Trainingrn 120 hours of Sales Training, 120 hours of Marketing Trainingrn Microsoft Software/Application expertrnrn References available upon requestrn
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