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US-Arizona
Director, Vice President
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DIRECTOR OF IT SERVICES
Innovative and performance-driven senior-level professional equipped with proven record of success in leading corporate technology initiatives to deliver world class information technology products and customer services. Demonstrate in-depth knowledge of streamlining existing operations to facilitate major cost saving, productivity improvement, and company goals achievement. Known as a proactive and technically proficient leader; exhibit expertise in full lifecycle project management from inception to thorough completion while producing dramatic increases in productivity and client results. Highly adept at implementing strategic business plans while balancing operational efficiencies to drive profitable business growth.
KEY STRENGTHS
Team Leadership and Motivation
Business Development
Organizational Skills
Development and Implementation
Analysis and Problem Resolution
Strategic Thinking Skills
Continuous Process Improvement
First-Rate Client Service
Communication / Interpersonal Skills
PROFESSIONAL EXPERIENCE
Facile Logistics LLC - Scottsdale, AZ
PRESIDENT JULY- 2007-JUNE 2009
- Provide primary leadership in overseeing all aspects of daily operations of a company responsible for developing software to enable shippers to recover shipping charges for delayed shipment automatically
DHL World Wide Express - Scottsdale, AZ
DIRECTOR, EXTERNAL CUSTOMER INTERFACE AUG 2002-JUNE 2007
- Utilized strong leadership in directing more than 100 employees responsible for thousands of DHL shipment preparation systems deployment nationwide
- Appointed by Global CIO as special “troubleshooter” for Asia / Pacific related issues in 2005
- Played a pivotal role in the Global Business Intelligence Domain and spearheaded BI initiatives among regions
- Developed and implemented an automatic system to consolidate all ITSC (US Region) billing entries and project the future spending trend
Key Accomplishments:
- Directed all electronic shipment systems setup to facilitate the successful launch of DHL US ground initiatives; collaborated with third party software providers including DHL ground functionalities
- Led the development of the first DHL integration server solution which was recognized as the standard DHL shipment preparation platform for the US region, a methodology that became a successful example for demand and supply model
- Maintained effective working relationships with commercial organizations to meet service needs and develop viable solutions to issues on a regular basis
Avnet Applied Computing/Avnet Computer Marketing (a division of Avnet Inc.) - Phoenix, AZ
COUNTRY MANAGER, ACS CHINA / DIRECTOR, ASIA BUSINESS DEVELOPMENT FEB 1999-MAY 2002
- Spearheaded all functional areas of China, Asia/Pacific business development; worked collaboratively with potential acquisition partners and business opportunities
- Cultivated productive relationships with manufacturers worldwide such as IBM, HP, and Compaq
- Coordinated with partners with more than $100 million revenue to establish business relationships and accelerate expansion
- Directly responsible for a sales team and ensured efficiency of work performance; managed the P/L of a $40 million annual revenue business unit in the US market
Key Accomplishments:
- Successfully established an Applied Computing Solution business unit in China selling Motorola Computer products into embedded space
- Facilitated sales of various products including CompactPCI, Processor PMC, Telecom H/A units, and others
- Implemented strategic sales plans that generated sales of $2 million in 2002
- Performed numerous responsibilities related to adding of NEC, Advantech, and DFI/ITOX line of products to the line cards
Instinet Corp., (a Reuters company) - New York, NY
VICE PRESIDENT, ADVANCED CLIENT SITE ENGINEERING AND INFORMATION SERVICES MAR 1992-JAN 1999
- Administered $40 million annual budget and provided primary direction to more than 100 employees
- Oversaw all aspects of daily internal and external IT operations and spearheaded support teams consisting of field service engineers responsible for transaction network servers in HP/UX platforms for 24x7 operations globally
Key Accomplishments:
- Developed a competent engineering group which served as the 2nd line support for employees and external customers and became the core of technical staff
- Streamlined internal information services that resulted in significant improvement in productivity and staff reduction while exceeding all expectations
- Administered several Instinet Trading desk technology upgrades, including turret, PCs, and Racal recording system
- Established standards and led the deployment of new technologies in an annual cycle
- Managed and negotiated hardware purchase and all software licenses agreement with vendors
OTHER EXPERIENCE
MANAGER - Fountain Technologies, Inc. - New York
DIRECTOR - World Television - New York
LIEUTENANT 2ND CLASS, INFANTRY - Taiwan, Republic of China
EDUCATION
TELECOMMUNICATION DEPARTMENT, GRADUATE SCHOOL STUDY, SEQUENCE 37
S. I. New House - Syracuse University - Syracuse, NY
BACHELOR OF SCIENCE
National Cheng-Kung University, HYDRAULIC ENGINEERING DEPARTMENT - Tainan, Taiwan, Republic of China
PROFESSIONAL TRAINING
Novell Network Training - Cisco Router Training - MS Windows Training
Career Development Training - Project Management Training
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